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F&B Operations Manager

2 months ago

London, Greater London, United Kingdom Thistle Trafalgar Square Full time

The Role

As a key member of our team at Thistle Trafalgar Square, the F&B Operations Manager will be responsible for the smooth running of all elements of the F&B Operation, including breakfast service, bar and lounge service, a la carte lunch, dinner and F&B retail outlets. This will involve working closely with the team to ensure exceptional customer service and maintaining high standards of quality and consistency.

Key Responsibilities

  • Recruitment, training and development of the team
  • Accountability for engagement in the department
  • Planning and forecasting future sales and revenue
  • Managing liqueur controls to consistently meet company targets

Requirements

  • Minimum of 2 years experience in F&B leadership
  • Proven experience of motivating and leading a team of at least 15 colleagues
  • Understanding of managing liqueur controls to consistently meet company targets

What's in it for you?

  • Great development opportunities
  • Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group
  • Interest free season ticket loans (conditions apply)
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Wagestream - get access to earned salary before payday
  • Paid volunteering days
  • Generous recommend a friend scheme
  • Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)
  • Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal
  • Great Recognition program