Senior F&B Operations Manager
6 days ago
**Key Responsibilities:**
* Support the immediate operational transition of F&B operations at Somerset House
* Manage food and beverage outlets across various locations, including pop-up events and exhibitions
* Develop and maintain relationships with vendors, operators, and stakeholders
* Ensure exceptional customer service for all site visitors
* Collaborate with the Head of Food & Beverage to plan, deliver, and debrief all pop-up food and beverage activations
* Work closely with the Estates and Facilities teams to review and update Operator documentation
Requirements:
* Strong operational and project management experience in managing food and beverage outlets within high-turnover venues
* Health & Safety management experience, with a strong understanding of H&S legislation
* Excellent communication and interpersonal skills, with the ability to build rapport with clients and peers alike
* High level of proficiency working with standard business software, including MS Office applications
Benefits:
* Competitive salary: £34,000 - £36,000 per year
* Enhanced annual leave – 25 days plus bank holidays (pro rata)
* Birthday leave – additional day leave
* Sick leave – 20 days full pay, followed by 20 days half pay (pro rata & following 3 months service)
* Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent (pro rata & following 3 months service)
* Pension scheme with employer contributions
* Discounts in Somerset House cafes and restaurants, as well as other local leisure centers
About Us: Somerset House pursues a 'Step Inside, Think Outside' spirit and is born from the creative community we nurture. We are committed to sustainability, diversity, and inclusion, and strive to create a positive experience for residents and visitors alike.
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