F&B Operations Manager

2 days ago

London, Greater London, United Kingdom Accor Hotels Full time

Job Title: F&B Operations Manager


Company Overview:


We welcome you as you are and offer a chance to grow and learn every day, making sure that work brings purpose to your life. We support you to explore Accor's limitless possibilities.



About the Role:


This is an exciting opportunity for a skilled Food & Beverage Operations Manager to join our dynamic team. As a key member of our operations department, you will play a critical role in ensuring the high standard of services provided for guests and achieving the department's qualitative and quantitative targets.



Key Responsibilities:



  • Ensure the attainment of the department's qualitative and quantitative targets by managing and motivating teams to improve sales and the quality of F&B services.
  • Convey the hotel's image and atmosphere through exemplary attitude, warm and friendly welcome, availability, and frequent presence in the field.
  • Organise and supervise the preparation of points of sale according to activity forecasts.
  • Guarantee the respect of procedures governing cash operations, administration, and audits, in line with the brand's internal audit guidelines.
  • Supervise purchasing for the restaurant and M&E, manage stocks, and check that products are in line with brand standards.
  • Ensure that food and beverage costs comply with requirements defined by the hotel and the brand.
  • Launch and deploy marketing initiatives in the local area to increase revenue.
  • Work in close collaboration with the sales department to ensure a high standard of service and satisfaction for meetings customers.
  • Fluency in English.


About You:


To be successful in this role, you will need to have excellent communication and leadership skills, with the ability to motivate and guide your team. You should also be highly organised, with strong attention to detail and the ability to multitask effectively. A fluency in English is essential for this position.



What We Offer:



  • A competitive salary of approximately £45,000 - £55,000 per annum, depending on experience.
  • A pension scheme.
  • A discount card to be used in Accor Hotels Worldwide.
  • Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C).
  • Training & development opportunities.
  • Additional holidays with service.
  • A recommend a friend scheme.
  • An employee advisory service.

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