Senior F&B Operations Manager

7 days ago


London, Greater London, United Kingdom AccorHotel Full time
Job Summary:

We are seeking a highly motivated Senior F&B Operations Manager to join our team at Novotel London Greenwich.

Job Description:
  • Key Responsibilities:
  • Ensure the delivery of exceptional food and beverage services to guests, meeting high standards of quality and customer satisfaction.
  • Lead and motivate the F&B team to achieve sales targets, improve productivity, and enhance the overall guest experience.
  • Analyze sales trends, identify opportunities for growth, and develop strategies to drive revenue increase.
  • Manage inventory, supplies, and equipment to maintain optimal levels and prevent waste.
  • Collaborate with the Head Chef to plan menus, set prices, and organize daily operations.
  • Supervise purchasing, manage stocks, and ensure compliance with Accor Shop purchasing targets.
  • Foster excellent relationships with guests, respond to feedback, and resolve any issues promptly.
Requirements:
  • Qualifications:
  • Prior experience in senior roles within the hospitality industry is essential.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work effectively under pressure, think creatively, and adapt to changing circumstances.
  • Flexibility to cover last-minute operational challenges and varying shifts.
  • Excellent attention to detail, organizational skills, and ability to prioritize tasks.
  • Degree in Hospitality Management or related field is desirable.
What We Offer:
  • Compensation: An attractive salary package including base salary £45,000 - £55,000 per annum (dependent on experience), plus performance-related bonuses.
  • Benefits: Comprehensive benefits package, including health insurance, pension scheme, and paid time off.
  • Opportunities: Career development opportunities, training programs, and mentorship from experienced professionals.


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