Client Administration Manager

14 hours ago


Gloucester, Gloucestershire, United Kingdom IDEX Consulting Ltd Full time
Job Description

We are seeking an experienced Client Administration Manager to join our team at IDEX Consulting Ltd. The successful candidate will have a proven track record of leading and managing administration teams, with a strong background in IFA administration and excellent communication skills.

Key Responsibilities:

  • Maintain proficiency with back-office administration software and IT tools, supporting efficient operations and ensuring timely completion of administrative tasks across teams while adhering to deadlines.
  • Oversee the training, mentorship, and development of administration team members.
  • Conduct performance appraisals.
  • Support in recruitment to expand and strengthen the team.

Additionally, the role will involve acting as a 'client champion,' ensuring exceptional client service and experience, and managing workflow allocation to ensure smooth day-to-day operations.

We offer a competitive salary of £45,000 plus bonus, along with a range of benefits including flexible working arrangements, private medical insurance, and a beautiful modern office environment.



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