Client Services Director

2 days ago


Gloucester, Gloucestershire, United Kingdom IDEX Consulting Ltd Full time
Overview
A boutique financial advice firm in Gloucester is seeking a Client Services Director to lead their dynamic client administration team. The business is experiencing an exciting growth trajectory, driven by continued success.

Responsibilities:
• Lead and manage the administration team, leveraging IFA administration experience.
• Ensure exceptional client service and experience as a 'Client Champion.'
• Maintain proficiency with back-office administration software and IT tools for efficient operations.
• Oversee training, mentorship, and development of administration team members.
• Manage workflow allocation and ensure timely completion of administrative tasks across teams while adhering to deadlines.
• Conduct performance appraisals.
• Support recruitment efforts to expand and strengthen the administration team.

Salary and Benefits:
The company offers a competitive salary of £45,000 + Bonus, along with flexible working arrangements, private medical insurance, free parking, and a supportive work culture.

About the Role:
This role provides huge opportunities for progression within a supportive team that takes a proactive and passionate approach to their work.

  • Gloucester, Gloucestershire, United Kingdom IDEX Consulting Ltd Full time

    Job DescriptionWe are seeking a skilled Senior Client Services Director to lead our dynamic client administration team in Gloucester.This exciting opportunity has arisen due to the company's continued success and growth trajectory. As a key member of the leadership team, you will be responsible for managing the administration team, ensuring exceptional...


  • Gloucester, Gloucestershire, United Kingdom Siamo Group Full time

    About the RoleSiamo Group is seeking a seasoned professional to lead our client's customer service team as the Customer Service Director. Located in Swindon, this role offers a unique opportunity to drive growth and excellence in customer experience.This leading print brand serves all of the UK, providing bespoke products to various industries and well-known...


  • Gloucester, Gloucestershire, United Kingdom Triumph Consultants Ltd Full time

    Job Title: Director of Service TransformationAbout the Role:We are seeking a highly skilled and experienced leader to join our team as the Director of Service Transformation. This is an exciting opportunity for a motivated individual to lead the development and implementation of digital tools and strategies to improve customer interactions.Key...


  • Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    OverviewWe are seeking a highly skilled and experienced Director of Service Delivery to join our team at Gloucestershire Hospitals NHS Foundation Trust. This is an exciting opportunity for a dynamic individual to take on a key leadership role in driving the delivery of high-quality services within our trust.About the RoleThis is a challenging and rewarding...


  • Gloucester, Gloucestershire, United Kingdom Leaders in Care Full time

    Leaders in Care Opportunity: We are excited to offer a unique opportunity for a Family Support Services Director to join our team. In this role, you will be responsible for managing a team of social workers to deliver high-quality services that support families and communities.About the Role: The successful candidate will have experience in team management...


  • Gloucester, Gloucestershire, United Kingdom Priory Group Full time

    We are seeking an experienced Service Delivery Director to join our team at Priory Group. As a key member of our leadership team, you will be responsible for ensuring that our call centre operations are run efficiently and effectively, meeting our contractual SLAs and providing exceptional customer service.About the RoleYou will lead and motivate our...


  • Gloucester, Gloucestershire, United Kingdom Service Care Solutions Full time

    Director of Adult Services DevelopmentThis exciting opportunity has arisen for a highly experienced professional to join our team as Director of Adult Services Development. The successful candidate will be responsible for leading and managing the Customer Services Team, promoting service development and change.About the Role:Drive innovation and excellence...


  • Gloucester, Gloucestershire, United Kingdom Service Care Solutions Ltd Full time

    Job DescriptionEstimated salary: £34 per hour (£27 PAYE)About the RoleWe are seeking a Director of Adult Care Services to join our team at Service Care Solutions Ltd. As the Assistant Head, you will play a pivotal role in shaping the future of adult social care services, aligning with the Care Act 2014 and the CQC framework.Key ResponsibilitiesPromote and...


  • Gloucester, Gloucestershire, United Kingdom Forvis Mazars Full time

    About the RoleWe are seeking a highly motivated Client Service Administrator to join our team in Gloucester. As a key member of our Bankruptcy Team, you will play a crucial role in delivering high-quality administrative support.Job Responsibilities:Provide administrative assistance to the team, including preparation of standard documents and client...


  • Gloucester, Gloucestershire, United Kingdom Holiday Inn Gloucester Full time

    Job Summary: We are seeking an experienced Food and Beverage Service Director to join our team at Holiday Inn Gloucester.Responsibilities:To oversee the delivery of exceptional food and beverage experiences for our guestsTo lead a team of food and beverage professionals and provide guidance and support as neededTo develop and implement strategies to improve...


  • Gloucester, Gloucestershire, United Kingdom Sanctuary Personnel Ltd Full time

    Sanctuary Personnel Ltd is a leading recruitment agency specialising in Social Work placements. We are currently seeking a qualified and experienced Locum Children's Services Director to join our team in Gloucester.About the OpportunityThis role offers a unique chance for an experienced Social Work Team Manager to take on a leadership position and provide...


  • Gloucester, Gloucestershire, United Kingdom PIB Insurance Brokers Full time

    Commercial Client Handler Job DescriptionWe are looking for an experienced Client Handler to join our Commercial Enterprise Unit in Gloucester.The successful candidate will be responsible for providing professional advice and service to all clients, effectively managing policy events and ensuring compliance with relevant regulations and procedures.Key...


  • Gloucester, Gloucestershire, United Kingdom Sanctuary Personnel Ltd Full time

    Job OverviewSanctuary Personnel Ltd is seeking an experienced Executive Director of Residential Services to oversee the operations and management of multiple children's residential homes. This role ensures high standards of care and regulatory compliance.The successful candidate will lead day-to-day operations, ensuring effective service delivery, and ensure...


  • Gloucester, Gloucestershire, United Kingdom Penny Cook Recruitment Full time

    Job Title:Restaurant Operations Director Company Overview:Penny Cook Recruitment is proud to partner with a multi-million-pound restaurant operation in Cheltenham, seeking a skilled Restaurant Operations Director to lead their team.The ideal candidate will possess extensive experience in managing large teams, driving sales growth, and maintaining high...


  • Gloucester, Gloucestershire, United Kingdom PIB Insurance Brokers Careers Full time

    Company OverviewPIB Insurance Brokers Careers is a well-established insurance brokerage firm dedicated to providing top-notch insurance solutions to businesses across various industries. With a focus on delivering exceptional service and building long-lasting relationships, we strive to be the go-to partner for commercial clients seeking tailored insurance...


  • Gloucester, Gloucestershire, United Kingdom Redefined Ltd Full time

    Transforming Lives through Waterway ConservationThe Canal & River Trust is a pioneering charity working tirelessly to conserve and improve the UK's waterway environment and heritage for future generations.About the OpportunityWe're on the hunt for an exceptional individual to take on the challenge of leading our Wales and South West region as Regional...


  • Gloucester, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full time

    Job Description: We are seeking a dedicated and experienced nursing professional to join our team as a Nursing Director for Acute Services. As a key member of the Medical Division, you will play a critical role in ensuring the delivery of high-quality patient care and contributing to the improvement of clinical services across the Trust.About the Role:This...


  • Gloucester, Gloucestershire, United Kingdom Venn Group Full time

    Venn Group is seeking a highly experienced Director of Corporate Strategy to join their client, an NHS organisation in the South West. The successful candidate will be responsible for driving forward the organisation's strategic objectives and leading the development of innovative solutions to complex business challenges.Main duties of the job:Work with the...


  • Gloucester, Gloucestershire, United Kingdom IDEX Consulting Ltd Full time

    Key Role: Head of Client Administration">We are seeking a highly skilled and experienced Head of Client Administration to lead our dynamic administration team in Gloucester. With an exciting growth trajectory, our boutique independent financial advice firm is looking for a candidate with proven IFA administration experience and local...


  • Gloucester, Gloucestershire, United Kingdom Aramark UK Full time

    At Aramark UK, we are committed to excellence in the Education Sector through Gloucestershire. We are seeking a highly skilled Group Operations Director to join our team.Job OverviewThis is a fantastic opportunity to work with a brilliant forward-thinking client in the FE and HE market. Reporting to the Regional Operations Director, your role will involve...