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Director of Service Transformation

1 month ago

Gloucester, Gloucestershire, United Kingdom Triumph Consultants Ltd Full time

Job Title: Director of Service Transformation

About the Role:

We are seeking a highly skilled and experienced leader to join our team as the Director of Service Transformation. This is an exciting opportunity for a motivated individual to lead the development and implementation of digital tools and strategies to improve customer interactions.

Key Responsibilities:

  • Develop and implement cutting-edge digital tools and strategies to improve customer interactions.
  • Work closely with internal and external stakeholders to ensure an integrated and person-centred approach.
  • Manage the financial resources associated with the team, ensuring that services respond to improved outcomes for individuals and deliver the council's plans, priorities, and strategies.
  • Take a lead role in audit and quality assurance within the services, developing and monitoring performance mechanisms.

Requirements:

  • Professional qualification in a relevant field (Degree or equivalent level professional qualification).
  • Proven experience of developing and delivering challenging business plans and achieving targets through strong performance and resource management.
  • Experience of leading and successfully delivering major projects, managing social care service functions, and providing professional supervision.
  • Proven track record in the leadership, management, and development of services, with a sound knowledge of quality assurance/performance management methods.

Salary: £60,000 - £80,000 per annum.