Patient Access Officer
2 weeks ago
Patient Access Officer Role
We are seeking a skilled Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.
Your duties will include providing a comprehensive range of administrative services to consultants and other third parties, facilitating the patient's experience by providing a 5-star and world-class service to our internal and external stakeholders through a seamless patient journey with a high level of customer care at all times.
Key Responsibilities:
- Greet patients and visitors with a friendly and professional demeanor.
- Communicate efficiently and professionally to all internal and external stakeholders.
- Maintain accurate and up-to-date information on the hospital database during the patient journey.
- Formally pre-register or register all patients onto HCA databases.
- Ensure all relevant patient documents are signed and scanned to the patient accounts.
- Respond to telephone, written, and face-to-face queries.
- Respond promptly to any patient/third-party requests.
- Manage patient waiting areas to ensure the Patient Access Service runs smoothly.
- Coordinate and facilitate all patient bookings where applicable.
Requirements:
- Previous administrative experience in a client/customer-facing role.
- Excellent customer care skills.
- Accuracy and attention to detail.
- Computer literacy, including Microsoft Office – Excel.
- Excellent verbal and written communication skills.
Why London Bridge Hospital?
We are committed to the care and improvement of human life. Our guiding vision influences everything we do, from the CEO to the colleagues on the floor. We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other.
We offer a range of benefits, including 25 days' holiday each year (plus bank holidays), private healthcare insurance, and a private pension contribution. We also offer flexible working arrangements and a comprehensive range of flexible health, protection, and lifestyle benefits to suit you.
-
Patient Access Officer
7 days ago
London, Greater London, United Kingdom London Bridge Hospital Full timePatient Access OfficerWe are seeking a highly skilled and organized Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and ensuring a seamless patient experience.Key Responsibilities:Provide a comprehensive range of administrative services to...
-
Patient Access Officer
2 months ago
London, Greater London, United Kingdom HCA Healthcare UK Full time{"title": "Patient Access Officer", "description": "Role OverviewWe are seeking a skilled Patient Access Officer to join our team at The Portland Hospital, a leading private healthcare provider in the UK. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and ensuring seamless registration and access to our...
-
Patient Access Officer
2 months ago
London, Greater London, United Kingdom HCA Healthcare UK Full time{"title": "Patient Access Officer", "description": "Role OverviewWe are seeking a skilled Patient Access Officer to join our team at The Portland Hospital, a leading private healthcare provider in the UK. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and ensuring seamless registration and access to our...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom London Bridge Hospital Full timeJob Title: Patient Access OfficerWe are seeking a highly organized and detail-oriented Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in ensuring the smooth and efficient flow of patients through our hospital.Key Responsibilities:Provide exceptional customer service to patients,...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom London Bridge Hospital Full timeJob Title: Patient Access OfficerWe are seeking a highly organized and detail-oriented Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in ensuring the smooth and efficient flow of patients through our hospital.Key Responsibilities:Provide exceptional customer service to patients,...
-
Patient Access Officer
1 week ago
London, Greater London, United Kingdom London Bridge Hospital Full timePatient Access OfficerWe are seeking a highly skilled and organized Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.Your duties will include providing a comprehensive range of administrative services to consultants and other third...
-
Patient Access Officer
3 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeRole SummaryWe are seeking a highly organized and customer-focused Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide a warm and welcoming greeting to patients and...
-
Patient Access Officer
3 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeRole SummaryWe are seeking a highly organized and customer-focused Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide a warm and welcoming greeting to patients and...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom Cleveland Clinic Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Officer to join our team at Cleveland Clinic London. As a Patient Access Officer, you will play a critical role in delivering exceptional patient experiences, ensuring seamless registration and access to our clinical services.Key ResponsibilitiesMeet and greet all outpatients and...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom Cleveland Clinic Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Access Officer to join our team at Cleveland Clinic London. As a Patient Access Officer, you will play a critical role in delivering exceptional patient experiences, ensuring seamless registration and access to our clinical services.Key ResponsibilitiesMeet and greet all outpatients and...
-
Patient Access Officer
1 week ago
London, Greater London, United Kingdom HCA Healthcare UK Full timePatient Access Officer RoleWe're seeking a skilled Patient Access Officer to join our team at HCA Healthcare UK. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.Key ResponsibilitiesMaintain accurate and up-to-date information on the hospital database during the patient journey.Formally pre-register...
-
Patient Access Officer
4 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeDeliver Exceptional Patient CareWe're seeking a highly skilled Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey.Your responsibilities will include:Providing a comprehensive range of administrative services to consultants and...
-
Patient Access Officer
4 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeDeliver Exceptional Patient CareWe're seeking a highly skilled Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey.Your responsibilities will include:Providing a comprehensive range of administrative services to consultants and...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom London Bridge Hospital Full timeDeliver Exceptional Patient CareWe're seeking a highly skilled Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey.Your responsibilities will include:Providing a comprehensive range of administrative services to consultants and...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom London Bridge Hospital Full timeDeliver Exceptional Patient CareWe're seeking a highly skilled Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey.Your responsibilities will include:Providing a comprehensive range of administrative services to consultants and...
-
Patient Access Officer
1 week ago
London, Greater London, United Kingdom London Bridge Hospital Full timePatient Access Officer Role OverviewWe are seeking a highly skilled and experienced Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.Your key responsibilities will include:Providing a comprehensive range of administrative services to...
-
Patient Access Officer
3 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeRole OverviewWe are seeking a highly organized and customer-focused Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide a warm and welcoming greeting...
-
Patient Access Officer
3 weeks ago
London, Greater London, United Kingdom London Bridge Hospital Full timeRole OverviewWe are seeking a highly organized and customer-focused Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide a warm and welcoming greeting...
-
Patient Access Officer
1 week ago
London, Greater London, United Kingdom Cleveland Clinic Full timeAbout the RoleCleveland Clinic London is seeking a highly skilled and experienced Patient Access Officer to join our Patient Access Team. As a Patient Access Officer, you will be responsible for delivering a warm welcome to all outpatients on their arrival at Cleveland Clinic London, ensuring a seamless patient journey from registration to treatment.Key...
-
Patient Access Officer
1 month ago
London, Greater London, United Kingdom London Bridge Hospital Full timeDelivering Exceptional Patient CareWe are seeking a highly skilled and compassionate Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey, providing a high level of customer care and administrative support to our patients and...
