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London, Greater London, United Kingdom London Bridge Hospital Full timeDeliver Exceptional Patient CareWe're seeking a highly skilled Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey.Your responsibilities will include:Providing a comprehensive range of administrative services to consultants and...
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London, Greater London, United Kingdom London Bridge Hospital Full timePatient Access Officer Role OverviewWe are seeking a highly skilled and experienced Patient Access Officer to join our team at London Bridge Hospital. As a Patient Access Officer, you will play a vital role in delivering a high-quality service to our patients.Your key responsibilities will include:Providing a comprehensive range of administrative services to...
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London, Greater London, United Kingdom London Bridge Hospital Full timeRole OverviewWe are seeking a highly organized and customer-focused Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesProvide a warm and welcoming greeting...
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Patient Access Officer
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Patient Access Officer
2 months ago
Delivering Exceptional Patient Care
We are seeking a highly skilled and compassionate Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey, providing a high level of customer care and administrative support to our patients and internal stakeholders.
Key Responsibilities:
- Provide a warm and welcoming greeting to patients and visitors, ensuring a positive first impression of our hospital.
- Communicate efficiently and professionally with internal and external stakeholders, responding to queries and requests in a timely and courteous manner.
- Maintain accurate and up-to-date information on our hospital database, ensuring that patient records are complete and accurate.
- Pre-register or register patients onto our databases, ensuring that all relevant documentation is completed and signed.
- Manage patient waiting areas, ensuring that our service runs smoothly and efficiently.
- Coordinate and facilitate patient bookings, ensuring that all necessary arrangements are made.
Requirements:
- Previous administrative experience in a client-facing role, with excellent customer care skills and a strong attention to detail.
- Excellent verbal and written communication skills, with the ability to communicate effectively with patients, colleagues and external stakeholders.
- Computer literacy, including Microsoft Office - Excel, with the ability to learn new systems and software.
Why Join Our Team?
At London Bridge Hospital, we are committed to delivering exceptional patient care and providing a supportive and inclusive work environment. As a Patient Access Officer, you will have the opportunity to work with a talented team of professionals, develop your skills and knowledge, and make a real difference in the lives of our patients.
Benefits:
- Competitive salary and benefits package, including private healthcare insurance and pension scheme.
- Opportunities for career progression and professional development.
- A supportive and inclusive work environment, with a focus on employee wellbeing.
Diversity and Inclusion:
We are an equal opportunities employer, committed to creating a diverse and inclusive work environment. We welcome applications from candidates from all backgrounds and encourage you to join our team.