Patient Access Officer
4 weeks ago
Deliver Exceptional Patient Care
We're seeking a highly skilled Patient Access Officer to join our team at London Bridge Hospital. As a key member of our Patient Access department, you will play a vital role in ensuring a seamless patient journey.
Your responsibilities will include:
- Providing a comprehensive range of administrative services to consultants and other third parties.
- Maintaining accurate and up-to-date information on the hospital database.
- Formally pre-registering or registering patients onto HCA databases.
- Ensuring all relevant patient documents are signed and scanned to the patient accounts.
- Responding to telephone, written, and face-to-face queries.
- Managing patient waiting areas to ensure the Patient Access Service runs smoothly.
- Coordinating and facilitating all patient bookings where applicable.
What We're Looking For
We're looking for an individual with:
- Previous administrative experience in a client/customer-facing role.
- Excellent customer care skills.
- Accuracy and attention to detail.
- Computer literacy, including Microsoft Office - Excel.
- Excellent verbal and written communication skills.
Why Choose Us
At London Bridge Hospital, we're committed to delivering exceptional care and improving lives. As a Patient Access Officer, you'll be part of a dynamic team that prioritizes patient satisfaction and well-being. We offer a range of benefits, including:
- 25 days' holiday per year, increasing with service.
- Private healthcare insurance for treatment at our leading hospitals.
- Private pension contribution, increasing with length of service.
- Season ticket loan and cycle to work scheme.
- Group life assurance from day one.
- Critical illness cover.
- Enhanced maternity and paternity pay.
- Corporate staff discounts for all facilities, including maternity packages.
- A comprehensive range of flexible health, protection, and lifestyle benefits.
Diversity and Inclusion
We believe healthcare is built on a foundation of inclusion, compassion, and respect for our patients and for each other. We're committed to creating a truly inclusive environment where individual differences are celebrated and everyone can achieve their potential.
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