Customer Service and Support Representative

2 weeks ago


Felixstowe, United Kingdom The Logistics Partnership LLP Full time
Company Overview
In the dynamic Freight industry, The Logistics Partnership LLP is a multi-award winning company and the UK's largest provider of logistics services. This role presents an exciting opportunity to be part of a growing team and contribute to the company's success.

Job Details
This full-time, long-term temporary position offers a competitive salary of £12.02 per hour (PAYE) with an immediate start. The working hours are Monday to Friday, 0800-1700, providing a stable and predictable work schedule.

About the Role
We are seeking an experienced Logistics Customer Service Advisor to provide exceptional customer support and experience. As a key member of our team, you will be responsible for delivering high-quality service to clients, ensuring their needs are met, and building strong relationships.

Key Responsibilities
* Provide timely and effective customer support via phone, email, or other communication channels
* Respond to customer inquiries, resolve issues, and escalate complex problems as needed
* Collaborate with internal teams to ensure seamless delivery of logistics services
* Develop and maintain a deep understanding of customer needs and preferences

Requirements
* 2+ years of experience in a customer-facing role, preferably in the logistics or transportation industry
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment with multiple priorities
* Strong analytical and technical skills, with proficiency in software applications relevant to the role

What We Offer
* Competitive salary of £12.02 per hour (PAYE)
* Immediate start with a long-term temporary contract
* Stable and predictable working hours, Monday to Friday, 0800-1700

How to Apply
We encourage interested candidates to apply for this exciting opportunity. Please submit your application, highlighting your relevant experience and qualifications.

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