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Office Based Customer Liaison Representative

2 months ago

Felixstowe, Suffolk, United Kingdom CV-Library Full time
Office Based Customer Liaison Representative

We are seeking an experienced customer liaison representative to join our team in Felixstowe, Suffolk. As a key member of our team, you will be responsible for managing customer relationships, responding to queries, and resolving issues in a timely and professional manner.

Key Responsibilities:
* Provide exceptional customer service via various communication channels.
* Respond to customer inquiries, resolve issues, and escalate concerns when necessary.
* Develop and maintain knowledge of company policies, procedures, and services.
* Collaborate with colleagues to ensure seamless customer experience.

Requirements:
* Excellent communication and interpersonal skills to interact with customers and colleagues.
* Ability to multitask, prioritize tasks, and manage workload effectively.
* Willingness to learn new systems and adapt to changing priorities.

What We Offer:
* Competitive salary: £12.02 per hour (PAYE)
* Opportunity for immediate start

This is an exciting opportunity to join a reputable company and develop your skills in customer service and liaison.