Logistics Customer Support Specialist

3 weeks ago


Felixstowe, Suffolk, United Kingdom TLP Full time

Company Overview: We are a dynamic and growing company in the freight industry, committed to providing exceptional customer service. Our team is dedicated to delivering high-quality solutions to our clients.

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Salary: £12.02 per hour (PAYE)

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Job Description:

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We are seeking an experienced Logistics Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for acting as the first point of contact for customer matters, providing a high standard of customer service. This will involve effective communication between customers, colleagues, and other offices, assisting with bookings within agreed timescales, and managing day-to-day activities for customers.

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Requirements:

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To be successful in this role, you will need excellent communication skills, both written and verbal. You should also be willing to learn new systems and undertake training. Previous experience in a freight or shipping industry environment is essential, as is the ability to organize and prioritize workloads.



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