Customer Service and Support Specialist

4 days ago


Felixstowe, Suffolk, United Kingdom CV-Library Full time
Customer Service and Support Specialist

The successful candidate will be responsible for handling customer queries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a willingness to learn, and experience working in a customer-facing environment.

Responsibilities:
* Manage customer relationships, respond to queries, and resolve issues via various communication channels.
* Collaborate with colleagues to ensure seamless customer experience.
* Develop and maintain knowledge of company policies, procedures, and services.
* Continuously improve customer satisfaction through process enhancements and effective communication.

Requirements:
* Strong communication and interpersonal skills to interact with customers and colleagues.
* Ability to multitask, prioritize tasks, and manage workload effectively.
* Willingness to learn new systems and adapt to changing priorities.

Salary and Benefits:
* Salary: £12.02 per hour (PAYE)
* Opportunity for immediate start

This is a fantastic opportunity to join a reputable company and develop your skills in customer service and support.

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