Director of Service Delivery

1 week ago


London, Greater London, United Kingdom MS Society Full time
About the Role

We are seeking a highly experienced and skilled Director of Service Delivery to lead our portfolio of Services, ensuring that we deliver high-quality support to people affected by MS.

The successful candidate will provide strategic leadership to our Services staff and volunteers, driving innovation and excellence in service delivery. They will also play a key role in shaping our service transformation work, expanding our reach, diversity, and impact.

Key Responsibilities
  • Lead the delivery of our Services, aligning with our overall strategy and ensuring seamless integration with other departments.
  • Develop and implement strategies to enhance service quality, accessibility, and inclusivity, prioritizing the needs of our beneficiaries.
  • Collaborate with cross-functional teams to design and deliver new services, building on existing strengths and identifying opportunities for growth.
  • Maintain and improve Safeguarding practices, upholding best practice and legal requirements across the UK.
About Us

At MS Society, we're committed to making a difference in the lives of people affected by MS. Our mission is to ensure that everyone with MS gets the support and respect they deserve.

We're a dynamic organization with a passion for delivering exceptional services, innovative solutions, and meaningful connections. We believe in empowering our staff and volunteers to thrive, fostering a culture of collaboration, creativity, and continuous improvement.

What We Offer
  • A competitive salary of £63,654 per annum, reflecting the importance of this role in driving our mission forward.
  • A comprehensive benefits package, including enhanced annual leave, flexible working options, and access to a range of employee wellbeing initiatives.
  • Professional development opportunities, tailored to your career goals and aspirations.
  • A chance to make a real difference in the lives of people affected by MS, contributing to a world where nobody has to face MS alone.

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