Strategic Service Delivery Director

4 weeks ago


London, Greater London, United Kingdom ILLUME RECRUITMENT Full time
Role Overview

We are currently seeking an experienced Strategic Service Delivery Director to join our team at ILLUME RECRUITMENT.

Salary and Benefits

The successful candidate can expect a highly competitive salary package of up to £85,000 per annum, with additional benefits including a performance-related bonus, private medical insurance, and a generous car allowance.

Job Description

This is an exciting opportunity for a seasoned operations professional to take on a challenging role within the Contract Catering sector. As a Strategic Service Delivery Director, you will be responsible for overseeing the delivery of high-quality services to clients across multiple contracts.

Key Responsibilities
  • Providing strategic leadership and direction to a large portfolio of contracts, each with its own unique demands and business requirements.
  • Developing and implementing effective operational strategies to drive sales growth and improve customer satisfaction.
  • Maintaining strong relationships with clients and stakeholders, ensuring excellent communication and service delivery.
  • Managing a team of senior operations managers, providing guidance and support to ensure seamless service delivery.
Requirements and Qualifications
  • A proven track record in senior management roles within Contract Catering, preferably within the B&I or independent education sectors.
  • Experience of managing a significant patch of business with a combined turnover of £15-20 million+.
  • Strong knowledge of hospitality and retail businesses, with a solid understanding of financial acumen.
About Us

ILLUME RECRUITMENT is a leading recruitment agency specializing in placing top talent in the Contract Catering sector. We pride ourselves on delivering exceptional results and building long-lasting relationships with our clients and candidates.



  • London, Greater London, United Kingdom Director File Full time

    Director of IT Risk Assurance Job DescriptionOur company's technology risk assurance team is growing, and we're seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. As a key member of the national leadership team, you will oversee the delivery of high-quality work and develop the team members working alongside...


  • London, Greater London, United Kingdom Avanade Full time

    Unlock Your Potential as a Strategic Delivery Director at AvanadeAre you a seasoned leader with a proven track record of delivering complex projects and programs? Do you possess exceptional leadership skills, a deep understanding of project management disciplines, and a passion for driving customer satisfaction and growth? If so, we invite you to explore the...


  • London, Greater London, United Kingdom The Priory Full time

    Job DescriptionThis challenging role requires a dynamic and visionary leader to spearhead the delivery of exceptional, person-centred support in two services. As a Strategic Service Delivery Director at The Priory, you will be responsible for overseeing all aspects of the services, including budget management, quality control, and compliance.You will lead...


  • London, Greater London, United Kingdom Director File Full time

    Job OverviewWe are seeking an exceptional IT Director to lead our risk management and audit team, driving strategic direction and delivering high-quality work. As a key member of the national leadership team, you will oversee the delivery of complex projects and develop a talented team of professionals.Key ResponsibilitiesRisk Assessment and Planning:...


  • London, Greater London, United Kingdom Rail Delivery Group Full time

    At Rail Delivery Group, we are seeking a highly skilled Financial Director to lead our strategic operations. This is an exciting opportunity for an experienced finance professional to take on a leadership role and contribute to the success of our organisation.The ideal candidate will have a strong background in financial management, with experience in...


  • London, Greater London, United Kingdom Rail Delivery Group Full time

    Job DescriptionWe are seeking a seasoned Financial Director to join our team at Rail Delivery Group.Salary:£100,000 - £120,000 per annumJob RoleThe successful candidate will lead our finance, settlement, and IT teams in providing financial, accounting, and IT services to RDG and members.You will manage and develop the finance, transactional processing and...


  • London, Greater London, United Kingdom Moody's Investors Service Full time

    Moody's Investors Service seeks a Director of Strategic Alliances to drive sales growth and develop strategic partnerships. Estimated salary: $180,000 - $250,000 per year.About the RoleThis is an exciting opportunity to lead sales engagement with partners in co-sell, reseller, referral and teaming models. You will negotiate contracts to underpin partner...


  • London, Greater London, United Kingdom Yorkshire Wildlife Trust Full time

    Job Summary:Catering and Service Delivery DirectorYorkshire Wildlife Trust is seeking an experienced Catering and Service Delivery Director to lead our hospitality operations at Spurn Nature Discovery Centre. As a key strategic partner, you will drive business growth, improve profitability, and enhance the overall visitor experience.Develop and execute a...


  • London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    Job OverviewWe are seeking a highly skilled Strategic Supply Chain Director to join our team at Service Care Solutions Ltd.


  • London, Greater London, United Kingdom London Borough of Barking and Dagenham Full time

    About the Role">As a member of the extended management team, the Strategic Asset Delivery Lead will work collaboratively across their department and with other Heads of Service and Directors. Their primary responsibility is overseeing the delivery of the Commercial, Corporate Landlord, and Residential Landlord services across the Asset Management function...


  • London, Greater London, United Kingdom Capital Full time

    Capital Strategic Operations DirectorWe are seeking a highly skilled Strategic Operations Director to join our team at Capital. This is an exciting opportunity for a seasoned professional to drive strategic initiatives and lead cross-functional teams.About the RoleThis senior-level position will be responsible for executing strategic plans, collaborating...

  • IT Strategic Director

    3 weeks ago


    London, Greater London, United Kingdom Hays Technology Full time

    About the RoleAt Hays Technology, we are seeking an experienced IT Strategic Director to lead and manage our IT services staff. As a key member of our team, you will be responsible for championing the development and training of our skilled professionals. Your primary goal will be to implement consistent and effective processes for IT service management...


  • London, Greater London, United Kingdom First Clinical Ltd Full time

    Director of Service DeliveryFirst Clinical Ltd is a leading healthcare provider seeking a highly skilled Director of Service Delivery to join their team in London. As a Director, you will be responsible for leading the operational management of services and driving business growth.About the CompanyWe provide high-quality patient services across various...


  • London, Greater London, United Kingdom Oxleas NHS Foundation Trust Full time

    We are a leading NHS Foundation Trust, covering adult community mental health services, adult learning disability services, and adult autism services across South East London.About the RoleThis is an exciting opportunity for a senior-level professional to join our Directorate as a Strategic Business Development Director. The successful candidate will be...


  • London, Greater London, United Kingdom Wiltshire Council Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Services Director to join our dynamic team at Wiltshire Council. This is an exciting opportunity to lead our central services, including finance, HR&OD, assets, ICT, and transformation, and play a crucial role in delivering our ambitious vision for the future.Key ResponsibilitiesDrive...


  • London, Greater London, United Kingdom MS Society Full time

    About the RoleWe are seeking a highly experienced and skilled Director of Service Delivery to lead our portfolio of Services, ensuring that we deliver high-quality support to people affected by MS.The successful candidate will provide strategic leadership to our Services staff and volunteers, driving innovation and excellence in service delivery. They will...


  • London, Greater London, United Kingdom Haleon Full time

    Director of Delivery ExcellenceHaleon is a world-leading consumer health company, and this role offers an exciting opportunity to shape the future of our global portfolio of category-leading brands.This strategic leadership position will be responsible for leading the planning and execution of complex global technology and data programmes directly impacting...


  • London, Greater London, United Kingdom Tile Hill Executive Recruitment Full time

    We are seeking an inspirational leader to take our company into the next phase of growth and service delivery. The Operations Director will be a central member of our leadership team, working closely with the Managing Director to ensure effective delivery of Environmental Services.This role requires strategic business planning, budget management, and...


  • London, Greater London, United Kingdom Harrison Scott Associates Full time

    Harrison Scott Associates is seeking an experienced Service Delivery Director to lead the Print Services team. This senior role involves overseeing the entire Digital Print operation, client locations, and Strategic Sourcing function.Responsibilities:Management and leadership of the Digital Print facility, ensuring work meets clients' schedules and quality...


  • London, Greater London, United Kingdom MMP Consultancy Full time

    A dynamic and forward-thinking local authority in Surrey seeks an experienced Strategic Leadership Director for Cultural Services. This pivotal role is critical to delivering high-quality services and shaping the council's direction to foster positive community outcomes.About the RoleAs a key member of the leadership team, you will be responsible for...