IT Service Delivery Director

1 day ago

London, Greater London, United Kingdom Shaw Daniels Solutions Full time £85,000
Job Title:

IT Service Delivery Director



About the Role:

As an IT Service Delivery Director at Shaw Daniels Solutions, you will be responsible for managing and overseeing the delivery of IT services to our clients. The role requires strong leadership and management skills, as well as a deep understanding of IT service management principles and practices.



Key Responsibilities:


  • Develop and implement IT service management strategies and plans to meet business objectives
  • Manage and lead a team of IT service delivery professionals to ensure effective delivery of services
  • Collaborate with cross-functional teams to ensure alignment and effective communication
  • Monitor and analyze service delivery performance to identify areas for improvement
  • Develop and implement processes and procedures to improve service delivery efficiency and effectiveness


Requirements:


  • Proven experience in IT service management, preferably in a leadership role
  • Strong understanding of IT service management principles and practices
  • Excellent leadership and management skills
  • Ability to analyze complex problems and develop effective solutions
  • Strong communication and collaboration skills


Desirable Skills:


  • ITIL certification
  • Experience with IT service management tools and technologies
  • Ability to analyze and interpret complex data
  • Experience working in a fast-paced, dynamic environment


About Shaw Daniels Solutions:

Shaw Daniels Solutions is a leading provider of IT services and solutions. We are committed to delivering high-quality services and solutions to our clients, and we are looking for talented individuals to join our team.



What We Offer:


  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A competitive salary and benefits package
  • The chance to work with a talented and experienced team

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