Service Delivery Director

3 weeks ago


London, Greater London, United Kingdom Elemis Full time
Service Delivery Director

Elemis is seeking a Service Delivery Director to lead its service delivery and support desk.

Key Responsibilities:

  1. Lead the service delivery and support desk team, ensuring effective management of first and second line support.
  2. Develop and implement scalable frameworks to support global business growth.
  3. Manage the IT support team, ensuring industry best practices are implemented to improve ways of working.

Requirements:

  1. In-depth knowledge of Office 365 and Microsoft security products.
  2. Extensive experience with Intune and Azure environments.
  3. Ability to manage budget for procurement and project management.

Benefits:

  • Generous staff discount on ELEMIS products and spa treatments.
  • Excellent well-being policies including enhanced maternity and paternity policies.
  • Generous holiday allowance and company pension scheme.

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