Dining Halls Supervisor

3 weeks ago


Shrewsbury, Shropshire, United Kingdom Sodexo Full time
Job Overview

As a Front of House Supervisor at Sodexo, you will be responsible for ensuring the smooth operation of daily dining services across our facilities. This role requires a hands-on leader with a passion for hospitality, excellent organisational skills, and the ability to deliver exceptional service in a high-end educational environment.

Key Responsibilities

• Oversee the day-to-day front of house operations, ensuring a high standard of service is maintained at all times.

• Supervise and train front of house staff, including servers and dining attendants, to ensure efficient and courteous service.

• Coordinate with kitchen staff to ensure timely and accurate delivery of meals, addressing any issues or special requests promptly.

• Maintain a welcoming and orderly dining environment, managing seating arrangements, table settings, and overall cleanliness.

• Monitor inventory of front of house supplies and coordinate with the Dining Services Manager to ensure adequate stock.

• Plan and supervise the execution of special occasions, including formal events, themed dinners, and other school functions, ensuring they are delivered to the highest standards.

• Collaborate with event organisers to finalise event details, including menus, seating plans, and service styles.

• Oversee event setup and breakdown, ensuring that all elements, including decorations and AV equipment, are in place and functioning as needed.

• Lead the front of house team during events, ensuring smooth service flow and addressing any issues in real-time.

• Ensure that all health and safety regulations are adhered to during events.

Skills and Qualifications

• Strong leadership and team management skills.

• Excellent organisational and multitasking abilities.

• High level of professionalism and customer service orientation.

• Exceptional communication and interpersonal skills.

• Ability to work under pressure and handle challenging situations with poise.



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