Front of House Supervisor

4 weeks ago


Shrewsbury, Shropshire, United Kingdom Sodexo Full time
Job Overview

We are seeking a skilled Front of House Supervisor to oversee the daily operations of our dining halls at Shrewsbury School. This role requires a hands-on leader with a passion for hospitality, excellent organisational skills, and the ability to deliver exceptional service in a high-end, educational environment.

Key Responsibilities
  • Oversee the day-to-day front of house operations for all dining halls, ensuring a high standard of service is always maintained.
  • Supervise and train front of house staff, including servers and dining attendants, to ensure efficient and courteous service.
  • Coordinate with kitchen staff to ensure timely and accurate delivery of meals, addressing any issues or special requests promptly.
  • Maintain a welcoming and orderly dining environment, managing seating arrangements, table settings, and overall cleanliness.
  • Monitor inventory of front of house supplies (linens, tableware) and coordinate with the Dining Services Manager to ensure adequate stock.
Special Events
  • Plan and supervise the execution of special occasions, including formal balls, themed dinners, and other school events, ensuring they are delivered to the highest standards.
  • Collaborate with event organisers, including school administration and external vendors, to finalise event details such as menus, seating plans, and service styles.
  • Oversee event setup and breakdown, ensuring that all elements (decorations, AV equipment) are in place and functioning as needed.
  • Lead the front of house team during events, ensuring smooth service flow and addressing any issues in real-time.
  • Ensure that all health and safety regulations are adhered to during events.
Requirements
  • Strong leadership and team management skills.
  • Excellent organisational and multitasking abilities.
  • High level of professionalism and customer service orientation.
  • Exceptional communication and interpersonal skills.
  • Ability to work under pressure and handle challenging situations with poise.
What We Offer

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
  • The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment
  • Competitive compensation
  • Full training and full protective uniform supplied.


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