Customer Experience Expert

1 week ago


Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full time

Hamilton Barnes Associates Limited is seeking a skilled Junior Support Engineer to join our team. As a key member of our support staff, you will be responsible for providing technical assistance to our customers, resolving issues, and escalating concerns as needed.

  • Job Description: This is a dynamic role that requires strong communication and problem-solving skills. You will work closely with our team to deliver excellent customer service and ensure timely resolution of customer complaints.
  • Key Responsibilities:
    1. Provide technical support via phone, email, and other channels
    2. Contribute to the development of new technologies and connectivity solutions
  • Requirements: To be successful in this role, you will need to have a strong understanding of technical concepts and excellent communication skills.
  • Benefits: In addition to a competitive starting salary, you will receive regular training sessions and events to enhance your technical and customer service skills.


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