Customer Service Experience Specialist
1 month ago
About the Role:
This role requires a high level of customer interaction, including taking bookings, greeting customers, identifying their service requirements, and keeping them informed about technical issues. You will also be expected to deal with any complaints that may arise and make recommendations for up-selling products to enhance the customer experience.
Key Responsibilities:
- Taking Service Department bookings
- Meeting and greeting service customers and identifying their service requirements
- Updating customers with technical issues
- Dealing with complaints
- Seize opportunities for up selling products
Requirements:
To be successful in this role, you will need previous experience as a Service Advisor, with strong knowledge of Kerridge or similar DMS Systems. You should be confident in up-selling products and fully focused on customer satisfaction. A clean driving license is also required for this position.
Additional Benefits:
We offer a competitive salary range of £25,000 - £35,000 per annum, depending on experience, along with additional benefits.
About Us:
Auto Skills UK is a leading provider of vehicle maintenance services in Hemel Hempstead, dedicated to delivering exceptional customer experiences and maintaining vehicles to the highest standards.
-
Digital Customer Experience Specialist
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Atlas Copco Holding GmbH Full timeJob OverviewWe are seeking a highly skilled Digital Customer Experience Specialist to join our team. This role is responsible for delivering an exceptional customer experience across all digital channels, ensuring seamless interactions with our customers and driving business growth.As a key member of our customer experience team, you will be the face of our...
-
Customer Experience Manager
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Connexa Careers Full timeAbout the RoleWe are looking for a highly skilled Operations Oversight Specialist to join our team in Hemel Hempstead. The successful candidate will be responsible for leading and managing service delivery teams across multiple locations, ensuring timely and effective customer issue resolution, and developing standardised procedures for consistent service...
-
Customer Service Liaison Specialist
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Cobham Consulting Full timeJob OverviewCobham Consulting is seeking a highly skilled and professional Customer Service Liaison Specialist to join our team.About the RoleThis position plays a vital role in handling customer queries professionally and courteously, including incoming calls, telephone orders, product promotions, and repeat orders.The ideal candidate will be responsible...
-
Insurance Customer Service Specialist
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom NFP, an Aon company (Europe) Full timeAbout the RoleWe are recruiting for an Insurance Customer Service Specialist to handle personal lines policies for high-net-worth clients. As part of our team at NFP, an Aon company (Europe), you will be responsible for ensuring excellent customer service and building strong relationships with clients.Responsibilities:Maintain a professional image and...
-
Sales and Customer Service Specialist
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Brave Human Capital Group Full timeJoin Our TeamWe are seeking a highly skilled and motivated Sales and Customer Service Specialist to join our team at Brave Human Capital Group. As a Sales Coordinator, you will play a crucial part in supporting the agency's strategic goals by actively contributing to the growth and development of leads for our General Insurance and Financial Services...
-
Customer Experience Specialist
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom We Buy Any Car Ltd. Full timeThis Sales Executive position offers an exciting opportunity to join We Buy Any Car Ltd.'s dynamic team.The ideal candidate will:Work closely with customers to understand their needs and provide tailored solutions.Meet or exceed sales targets through effective time management and negotiation skills.Liaise with the back office team to ensure seamless...
-
Animal Care and Customer Service Specialist
3 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom VC Evidensia UK Full time**Job Summary**We are seeking an experienced and caring Animal Care and Customer Service Specialist to join our busy veterinary practice in Hemel Hempstead.As a key member of our team, you will provide exceptional customer service, maintain accurate records, and ensure seamless communication between our veterinary team and clients.About the Role**
-
Customer Experience Director
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Adventure Leisure Careers Full timeJob Title: Customer Experience DirectorLocation: Hemel HempsteadSalary:£29,000 - £31,000 per annumAbout Us:We are Adventure Leisure, a leading leisure operator across the UK with established brands Mr Mulligans and Bunkers. Our mission is to provide exceptional customer experiences and create lasting memories for our guests.Your Role:You will be...
-
Customer Service Representative
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Cineworld Cinemas Ltd Full timeAre you passionate about delivering exceptional customer service and creating memorable experiences for our customers? We are seeking a skilled Beverage Specialist and Customer Experience Expert to join our team at Cineworld Cinemas Ltd. In this role, you will be responsible for providing legendary customer service, creating the Starbucks Experience, and...
-
Hemel Hempstead, Hertfordshire, United Kingdom Cineworld Cinemas Ltd Full timeWe are looking for a talented Store Associate - Barista and Customer Service to join our team at Cineworld Cinemas Ltd. As a key member of our team, you will be responsible for providing legendary customer service, creating the Starbucks Experience, and maintaining a clean and comfortable store environment.Responsibilities:Build relationships and deliver...
-
Customer Service Specialist
3 months ago
Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Hemel Hempstead, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Responsibilities:Provide top-notch customer...
-
Customer Service Specialists
2 days ago
Hemel Hempstead, Hertfordshire, United Kingdom Cineworld Cinemas Ltd Full timeJob SummaryCineworld Cinemas Ltd is seeking a dynamic and motivated individual to join their team as a Food & Beverage Team Member. This role involves working in a fast-paced environment to provide exceptional customer service and ensure a positive cinema experience for customers.ResponsibilitiesThe successful candidate will be responsible for:Selling food...
-
Amusement Equipment Specialist
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Service Care Solutions Ltd Full timeJob DescriptionWe are seeking a skilled Amusement Equipment Specialist to join our team. As a specialist, you will be responsible for the installation, maintenance, and repair of arcade machines across various locations.This field-based role involves working in the Technical Department across the Arcade, dealing with front-line technical issues for...
-
Customer Experience Representative
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Cineworld Cinemas Ltd Full timeKey ResponsibilitiesAs a Customer Experience Representative, your key responsibilities will include:Cash Handling: Accurately process transactions and manage cash handling procedures.Food Handling: Prepare and serve food and beverages to our customers, while maintaining high standards of hygiene and safety.Cleaning: Ensure that our cinema facilities are...
-
Customer Experience Expert
1 week ago
Hemel Hempstead, Hertfordshire, United Kingdom Hamilton Barnes Associates Limited Full timeHamilton Barnes Associates Limited is seeking a skilled Junior Support Engineer to join our team. As a key member of our support staff, you will be responsible for providing technical assistance to our customers, resolving issues, and escalating concerns as needed.Job Description: This is a dynamic role that requires strong communication and problem-solving...
-
Customer Experience Director
1 month ago
Hemel Hempstead, Hertfordshire, United Kingdom Tesco Full timeAs Customer Experience Director, you will be responsible for creating a positive shopping experience for customers at Tesco. You will lead a team of colleagues to ensure that customers receive exceptional service and that store policies are followed. Your duties will include coordinating the store team to deliver an easy, fuss-free shopping experience for...
-
Customer Experience Ambassador
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Cineworld Cinemas Ltd Full timeCoffee Shop Team Member Job DescriptionThis is a fantastic opportunity to join our dynamic team at Cineworld Cinemas Ltd as a Coffee Shop Team Member. We are looking for someone who is passionate about delivering exceptional customer service and has a keen eye for detail.Main Responsibilities:Deliver legendary customer service by building strong...
-
Customer Service and Delivery Expert
2 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Ocado Logistics Full timeWe are proud to deliver quality goods on time at Ocado Logistics. As a Logistics Delivery Specialist, you will be responsible for ensuring our customers receive their groceries efficiently and with a smile. This role involves working closely with our Customer Service Team to provide exceptional customer experiences.The salary for this position is...
-
Hemel Hempstead, Hertfordshire, United Kingdom Zoom Recruitment Services Ltd Full timeJob Description: Goods Distribution SpecialistWe are seeking an experienced Goods Distribution Specialist to join our team at Zoom Recruitment Services Ltd. As a key member of our warehouse operations, you will play a vital role in ensuring that goods are received, stored, and distributed efficiently to meet customer needs. Responsibilities:• Receive and...
-
Administrative and Customer Experience Manager
4 weeks ago
Hemel Hempstead, Hertfordshire, United Kingdom Cobham Consulting Full timeRole SummaryCobham Consulting seeks a skilled and experienced Administrative and Customer Experience Manager to join our team.About the JobThis position requires an individual with excellent communication and interpersonal skills to handle customer queries and resolve issues efficiently.The ideal candidate will be responsible for adhering to Health & Safety...