Customer Service Specialists

3 days ago


Hemel Hempstead, Hertfordshire, United Kingdom Cineworld Cinemas Ltd Full time
Job Summary

Cineworld Cinemas Ltd is seeking a dynamic and motivated individual to join their team as a Food & Beverage Team Member. This role involves working in a fast-paced environment to provide exceptional customer service and ensure a positive cinema experience for customers.

Responsibilities

The successful candidate will be responsible for:

  • Selling food and beverages to customers;
  • Providing excellent customer service and responding to customer queries;
  • Operating the Point of Sale system accurately and efficiently;
  • Maintaining a clean and safe working environment, adhering to health and safety guidelines and regulations.
Requirements

To be considered for this role, you must have:

  • Excellent communication and interpersonal skills;
  • Able to work well under pressure and as part of a team;
  • Basic math skills for handling cash transactions;
  • Familiarity with health and safety regulations and procedures;
  • A commitment to providing exceptional customer service.
Benefits

Cineworld Cinemas Ltd offers a range of benefits to its employees, including:

  • 28 days annual leave (pro rata);
  • Access to free movies and discounts on food and drink;
  • Vision care scheme;
  • Pension scheme;
  • Cash back healthcare plan;
  • Opportunities for career development and progression.


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