Engagement and Development Manager

2 weeks ago


London, Greater London, United Kingdom Marks & Spencer Plc Full time

Job Description

Company Overview: Marks & Spencer Plc is a leading retailer with a rich history of delivering exceptional customer experiences.

About the Role: This role will work alongside the Logistics Strategy & Development teams to build, create and oversee the implementation of the change and engagement strategy.

Key Responsibilities:

  • Drive the continuous development of the change agenda, developing tools to embed the required behavioural changes aligned to the strategy, feeding into the Portfolio Management processes, governance and roadmaps.
  • Define and detail the change priorities around people, systems and processes for key projects to ensure work stream change plans are delivered with maximum benefit realised, with a clear approach and plan to communications and engagement.
  • Work with and coach Project managers and 3rd Party Logistics providers to deliver a coordinated approach to managing change, ensuring all fully understand the impact of proposed changes to different partner groups.


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