Workshop Operations Manager
4 weeks ago
About the Role
We are seeking a highly organized and quick-thinking individual to fill the position of Workshop Controller at Arnold Clark. As a key member of our team, you will work closely with the Service Manager to deliver exceptional productivity and maintain a high standard of first-time repairs in a clean, safe, and professional workshop environment.
Key Responsibilities
- Manage and coach a team of vehicle technicians and apprentices to ensure they meet productivity and quality targets.
- Develop and implement strategies to improve workshop efficiency and productivity.
- Collaborate with the Service Manager to achieve business objectives and maintain a positive team culture.
- Ensure all work is carried out to the highest standards, adhering to manufacturer guidelines and company policies.
- Monitor and control workshop inventory, ordering supplies as needed to maintain optimal levels.
Requirements
- Previous experience in a motor industry management role, preferably in a similar position.
- Excellent leadership and communication skills, with the ability to motivate and coach a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, remaining calm under pressure and making quick decisions when necessary.
- Knowledge of vehicle maintenance and repair procedures, with a focus on quality and customer satisfaction.
What We Offer
- A competitive salary, with opportunities for performance-based bonuses.
- A comprehensive training program, including EV-accredited Technician training.
- A generous employee discount scheme, offering savings on vehicles and other products.
- A private healthcare and sick pay cover, providing peace of mind and financial security.
- A maternity and paternity package, supporting work-life balance and family well-being.
Working Hours
Full-time: Monday to Thursday, 8am to 5.30pm; Friday, 8am to 4.30pm (30-minute lunch). Alternate Saturdays, 8am to 12pm.
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