German Speaking Customer Service Representative

2 months ago


Rugby, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time
Job Title: German Speaking Customer Service Representative

We are seeking a highly skilled and bilingual customer service representative to join our team at ROSE & YOUNG RECRUITMENT LTD. As a German speaking customer service representative, you will be responsible for providing exceptional customer service to our clients in Germany and the UK.

Key Responsibilities:
  • Liaise with corporate clients over the telephone and via email to resolve customer queries and issues.
  • Process customer orders in a timely and efficient manner, working to meet deadlines.
  • Liaise with account managers, accounts, and other internal departments to aid customer queries.
  • Produce freight forwarding and customs documentation for the shipping team.
  • Produce quotes for existing and new business.
Requirements:
  • Fluent German and excellent English language skills.
  • Educated to A-level or equivalent.
  • Strong administrative and sales administration skills.
  • Excellent written and verbal communication skills.
  • Working knowledge of Excel.
  • ERP systems skills advantageous.
Working Hours:

8.30 am – 5.00 pm

We offer an excellent company benefits package and a competitive salary of £26,000 - £28,000 per annum.



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