German Speaking Customer Service Representative

2 days ago


Rugby, United Kingdom ROSE & YOUNG RECRUITMENT LTD Full time
Job Title: German Speaking Customer Account Co-ordinator

We are seeking a highly skilled and bilingual Customer Account Co-ordinator to join our team at ROSE & YOUNG RECRUITMENT LTD. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, both in the UK and Germany.

Key Responsibilities:
  • Liaise with corporate clients to resolve customer queries and issues.
  • Process customer orders efficiently and effectively, meeting deadlines and targets.
  • Collaborate with internal departments to provide seamless customer service.
  • Produce freight forwarding and customs documentation for the shipping team.
  • Generate quotes for existing and new business.
Requirements:
  • Fluent German and excellent English language skills.
  • Strong administrative and sales administration skills.
  • Excellent written and verbal communication skills.
  • Working knowledge of Excel and ERP systems.
  • Ability to work in a team to meet deadlines and internal KPIs.

We offer a competitive salary, excellent company benefits, and the opportunity to work in a dynamic and supportive team environment. If you are a motivated and customer-focused individual with a passion for languages, we would love to hear from you.



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