German Speaking Customer Service Coordinator
6 days ago
Job Title: German Speaking Customer Account Co-ordinator
Company: ROSE & YOUNG RECRUITMENT LTD
Job Type: Full-time
Location: Remote (with occasional office visits)
Salary: £26,000 per annum
Job Summary:
We are seeking a highly skilled and bilingual Customer Account Co-ordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, both in the UK and Germany.
Key Responsibilities:
- Liaise with corporate clients to resolve customer queries and issues
- Process customer orders in a timely and efficient manner
- Liaise with internal departments to ensure seamless customer service
- Produce freight forwarding and customs documentation for the shipping team
- Produce quotes for existing and new business
- Perform other related duties as required
Requirements:
- Fluent German and excellent English language skills
- Education to A-level or equivalent
- Strong administrative and sales administration skills
- Excellent written and verbal communication skills
- Working knowledge of Excel
- ERP systems skills advantageous
- Ability to work in a team to meet deadlines and internal KPIs
Working Hours: 8.30 am – 5.00 pm
Company Benefits: Excellent company benefits package
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