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Customer Service Representative

2 months ago

Rugby, Warwickshire, United Kingdom Rapier Full time
{"Role Overview": "We are seeking a skilled Customer Service/Administrator to join our busy team at our client's location in Rugby, CV2. The successful candidate will be responsible for providing exceptional customer service and administrative support in a fast-paced environment.", "Key Responsibilities": "

* Provide excellent customer service via phone, email, and in-person interactions
* Compile reports and data entry
* Contact suppliers and customers
* Liaise with internal stakeholders to gather information
* Resolve customer queries and issues
* Maintain accurate records and documentation

", "Requirements": "

* Excellent communication and interpersonal skills
* Fluency in English (reading, writing, speaking, and understanding)
* Beneficial if you can speak/understand German or Dutch
* Experience in transport or logistics operations preferred
* PC literate with Microsoft Office skills
* Ability to work in a fast-paced environment
* Good teamwork and problem-solving skills
* Right to work in the UK
* Own transport or lives locally to the CV23 area

", "About Us": "Rapier Employment has been established in the UK for over 30 years, specializing in supplying temporary and permanent workers into the Commercial, Production, and Logistics sector. As an equal opportunities employer, we pride ourselves on treating all employees fairly."}