German Speaking Customer Service Coordinator
7 days ago
German Speaking Customer Service Coordinator
**Job Summary**
We are seeking a highly skilled German speaking customer service coordinator to join our team at ROSE & YOUNG RECRUITMENT LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients in Germany and the UK.
**Key Responsibilities**
* Liaise with corporate clients over the telephone and via email to resolve customer queries and issues
* Utilize your German language skills to communicate effectively with clients
* Process customer orders in a timely and efficient manner, meeting deadlines and exceeding customer expectations
* Collaborate with account managers, accounts, and internal departments to provide seamless customer service
* Produce freight forwarding and customs documentation for the shipping team
* Generate quotes for existing and new business
**Requirements**
* Fluency in German and excellent English language skills
* Educated to A-level or equivalent
* Strong administrative and sales administration skills
* Excellent written and verbal communication skills
* Working knowledge of Excel
* ERP systems skills advantageous
* Ability to work in a team to meet deadlines and internal KPIs
**Working Hours**
* 8:30 am - 5:00 pm
**Company Benefits**
* Excellent company benefits
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Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading manufacturer seeking an experienced customer service administrator who is fluent in German to join their team.Key ResponsibilitiesProvide timely and efficient solutions for business customers to increase their understanding of all products and assist them in finding the best solution for their applications.Offer...
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Rugby, Warwickshire, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleYour new company is a leading manufacturer seeking an experienced customer service administrator who is fluent in German to join their team.Key ResponsibilitiesProvide timely and efficient solutions for business customers to increase their understanding of all products and assist them in finding the best solution for their applications.Offer...
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