Inbound Contact Centre Advisor

3 weeks ago


Saint Ives, United Kingdom Brook Street Full time

About This Role:

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  • We are currently seeking an experienced Support Specialist to join our team as a Customer Service Advisor.">
  • As a key member of our contact centre team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.">
  • You will be working closely with colleagues to achieve targets and exceed customer expectations.">
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Key Responsibilities:

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  • To provide high-quality customer service through effective communication and resolution of customer queries.">
  • To set up payment plans and up-sell products and services where applicable.">
  • To maintain accurate records and data entry as required.">
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Requirements:

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  • ">
  • Experience in a similar customer-facing role or industry.">
  • Excellent communication and interpersonal skills.">
  • Ability to work in a fast-paced environment and meet deadlines.">
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Benefits:

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  • ">
  • A competitive salary package, including a basic salary and potential bonuses.">
  • A comprehensive benefits package, including health insurance and pension scheme.">
  • Ongoing training and development opportunities to enhance your skills and career progression.">
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Estimated Salary: £22,000 - £28,000 per annum, dependent on experience.


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