Housing Services Officer

3 hours ago


Leicester, Leicester, United Kingdom This is an IT support group Full time

About the Role:

">

We are seeking a dedicated professional to provide comprehensive housing management services, promoting resident independence and social inclusion within our extra care setting.

This role involves effective day-to-day housing and tenancy management, collaboration with external agencies to support residents' health and wellbeing, and maintenance of high standards in managing communal facilities.

The successful candidate will have strong knowledge of existing housing law and upcoming changes, deep understanding of issues affecting the social housing sector and tenants, familiarity with housing policies, procedures, and best practices, solid understanding of equal opportunities and diversity principles, and proficiency in housing systems and databases.

As part of our bank staff, you will be provided with hours on a rota as and when required. You will also be expected to complete a basic DBS check and participate in a 24-hour rota as needed.

">

Key Responsibilities:

">
  • Maintain high standards in managing communal facilities
  • Conduct regular checks of fire and emergency-call equipment
  • Educate residents on tenancy conditions and legal aspects
  • Establish and verify Housing Benefit claims
  • Liaise with customer contact centre and contractors for repairs
  • Record customer interactions on PA's CRM system
  • Support new colleague induction

Job Overview:

">

This is an exciting opportunity to join our team as a Housing Services Officer and contribute to the delivery of exceptional housing services to our residents.

You will work closely with colleagues across the organization to achieve our vision of providing safe, affordable, and sustainable housing solutions that meet the needs of our communities.

We are committed to equality and diversity, and we welcome applications from candidates who share our values and commitment to creating a fairer society.

What We Offer:

">
  • Competitive salary of £54 per hour, paid annually
  • Opportunities for ongoing training and development
  • Flexible working arrangements
  • A comprehensive employee assistance programme

Essential Skills and Experience:

">
  • Degree-level qualification in a relevant field
  • Minimum of 2 years experience in a similar role
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment


  • Leicester, Leicester, United Kingdom CV-Library Full time

    We are recruiting for a skilled Housing Services Officer to join our team in Leicester. As a key member of the team, you will play a vital role in delivering high-quality services to clients, ensuring they receive the support they need to maintain their tenancies.The ideal candidate will have extensive knowledge of housing management procedures, excellent...


  • Leicester, Leicester, United Kingdom 4Recruitment Services Full time

    Housing Care CoordinatorEstimated Salary: £20,000 - £22,000 per annumWe are seeking a Housing Care Coordinator to coordinate and manage the delivery of housing-related services to our customers. The ideal candidate will possess excellent organizational skills and be able to prioritize tasks effectively.Key Responsibilities:Coordinate the scheduling of...


  • Leicester, Leicester, United Kingdom G2 Recruitment Full time

    Job SummaryThe Housing Options Officer will play a vital role in preventing and relieving homelessness. This exciting opportunity involves assessing and determining homeless applications, providing advice and assistance to applicants, and delivering an effective and appropriate service to all customers.About the RoleWe are seeking a highly skilled and...


  • Leicester, Leicester, United Kingdom Blaby District Council Full time

    We are seeking a skilled Housing Enablement Officer to join our team at Blaby District Council. As a key member of our multi-disciplinary team, you will play a vital role in supporting patients in hospital with housing issues preventing discharge.This exciting opportunity requires someone with strong knowledge of preventative homelessness practice, private...

  • Housing Officer

    3 weeks ago


    Leicester, Leicester, United Kingdom ACT Training Ltd Full time

    Act Training Ltd seeks an experienced housing officer to provide comprehensive intensive housing management services to residents in various provisions, including Move on and Unaccompanied Asylum-Seeking Children.About the Role:Deliver high-quality housing support services to individuals with diverse needs.Build strong relationships with residents and...


  • Leicester, Leicester, United Kingdom CV-Library Full time

    We're seeking an experienced Housing Options Officer to join our team in the Midlands and play a key role in preventing and relieving homelessness.This is a fantastic opportunity for someone who is passionate about housing and homelessness to make a real difference in the lives of others.You'll be responsible for undertaking Homelessness Prevention & Relief...


  • Leicester, Leicester, United Kingdom PA Housing Full time

    We are enhancing our services to achieve better outcomes for our residents, creating new roles to support this goal.If you're passionate about making a difference in your community, this role is ideal for you.This position contributes to the successful delivery of damp, mould, and disrepair works within a dedicated team in our Assets department.Key...


  • Leicester, Leicester, United Kingdom 4Recruitment Services Full time

    Retirement Housing Operations ManagerEstimated Salary: £24,000 - £28,000 per annumWe are seeking an experienced Retirement Housing Operations Manager to oversee the day-to-day management of our retirement living services. The ideal candidate will possess strong leadership skills and be able to develop and implement effective operational strategies.Key...


  • Leicester, Leicester, United Kingdom CV-Library Full time

    We are seeking a highly skilled and dedicated Supported Housing Manager to join our team and lead our accommodation-based services. As a key member of our team, you will be responsible for overseeing the day-to-day operations, ensuring the highest standards of care for tenants with complex needs, and providing guidance and support to your team.About the...


  • Leicester, Leicester, United Kingdom CV-Library Full time

    Career Opportunity: Housing Asset ManagerAbout the RoleMarks Consulting Partners is seeking a highly skilled Housing Asset Manager to lead their housing asset team in providing high-quality, safe homes for tenants. The ideal candidate will have experience in leading teams and overseeing the development and delivery of contracts responsible for responsive...


  • Leicester, Leicester, United Kingdom CV-Library Full time

    The role of Housing Management Specialist involves working with tenants and residents to manage tenancies and provide support. This requires strong communication and problem-solving skills, as well as experience in a housing officer-related field.About the JobThis position is ideal for a motivated individual who enjoys working with people and has a passion...

  • Housing Expert

    38 minutes ago


    Leicester, Leicester, United Kingdom CV-Library Full time

    A local authority in the Midlands seeks an experienced Housing Options Officer to undertake Homelessness Prevention & Relief duty.This role requires a strong understanding of:The current housing & homelessness legislation, HRA 2017 case law & guidanceThe housing allocation & registration processLandlord & tenant lawWorking in homelessness prevention within...


  • Leicester, Leicester, United Kingdom Homeless Link Full time

    Are you a dedicated professional looking to make a meaningful impact in the lives of vulnerable individuals and families? We have an exciting opportunity for a Housing and Support Services Manager to join our team at The Housing Network.We are a private limited company with a purpose, operating across the UK to provide accommodation and support services. Our...


  • Leicester, Leicester, United Kingdom PA Housing Full time

    We're committed to improving our services and making a positive impact on our residents' lives. This new role plays a key part in achieving that goal.If you're passionate about contributing to community development and want to make a real difference, this job is an excellent opportunity.This position involves overseeing the management of damp, mould, and...


  • Leicester, Leicester, United Kingdom PA Housing Full time

    Our mission is to provide superior services that positively impact our residents' lives. To achieve this, we're introducing innovative roles like this one.If you share our commitment to community development and want to make a meaningful contribution, this role is perfect for you.In this position, you'll play a crucial part in managing damp, mould, and...


  • Leicester, Leicester, United Kingdom Local Authority Full time

    **Job Overview**We are seeking an experienced Interim Planning Policy and Housing Officer to join our team on a 9-month contract. As a member of our planning team, you will play a key role in supporting the development of planning policy and ensuring compliance with relevant legislation.Your responsibilities will include conducting site visits to assess land...


  • Leicester, Leicester, United Kingdom Lichfield West Midlands Traded Services Limited Full time

    About the RoleWe are looking for an experienced Team Leader to join our team at Lichfield West Midlands Traded Services Limited. The successful candidate will have a strong background in managing compliance for social housing properties, including fire, legionella, electric, gas, asbestos, and lifts.The ideal candidate will have excellent project management...


  • Leicester, Leicester, United Kingdom PA Housing Full time

    We are seeking a dedicated professional to manage and deliver stock investment and planned works programmes for PA Housing, focusing on our LSE properties. These programmes include essential updates such as kitchen replacements, bathroom installations, window upgrades, door replacements, and roof renovations.Key Responsibilities:Certify contractor valuations...


  • Leicester, Leicester, United Kingdom PA Housing Full time

    We are seeking a highly skilled and dedicated professional to join our team as a Quality Assurance Officer.The successful candidate will be responsible for delivering exceptional customer service to internal and external stakeholders, collaborating with managers to create tailored training frameworks, and monitoring performance to ensure quality and...


  • Leicester, Leicester, United Kingdom Advance Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Advance, a national not-for-profit provider of housing and support services for people with disabilities and mental health conditions.This is an exciting opportunity to work in a dynamic environment where you will be responsible for delivering exceptional customer service to...