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Housing Service Specialist
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The Housing Options Officer will play a vital role in preventing and relieving homelessness. This exciting opportunity involves assessing and determining homeless applications, providing advice and assistance to applicants, and delivering an effective and appropriate service to all customers.
About the Role
We are seeking a highly skilled and dedicated individual to join our team as a Housing Options Officer. As a key member of our housing options service, you will be responsible for delivering effective, efficient, consistent, and customer-focused housing services in line with relevant legislation, guidance, and council policies and procedures.
Main Responsibilities
- Deliver high-quality housing services to customers, ensuring compliance with relevant criteria.
- Provide advice and assistance on housing rights, responsibilities, and options to help prevent and relieve homelessness.
- Assess and determine homeless applications, making decisions and recommendations accordingly.
- Identify necessary actions to secure and sustain suitable accommodation for households who are homeless or at risk of homelessness.
- Allocate accommodation to homeless applicants, ensuring suitability assessments are carried out.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of relevant legislation, guidance, and council policies and procedures.
- Ability to maintain accurate and up-to-date records.
- Discretion and confidentiality when handling sensitive information.
Benefits
- A competitive salary of £25,000 - £30,000 per annum.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
About Us
G2 Recruitment is a leading recruitment agency committed to equality of opportunity for all applicants. We are an equal opportunities employer and welcome applications from individuals of all backgrounds.
