Retirement Housing Operations Manager
7 hours ago
Estimated Salary: £24,000 - £28,000 per annum
We are seeking an experienced Retirement Housing Operations Manager to oversee the day-to-day management of our retirement living services. The ideal candidate will possess strong leadership skills and be able to develop and implement effective operational strategies.
Key Responsibilities:
- Develop and implement operational policies and procedures to ensure compliance with regulatory requirements.
- Lead a team of Residential Support Specialists to achieve key performance indicators and service contract deliverables.
- Conduct regular audits to ensure adherence to health and safety standards.
- Collaborate with stakeholders to resolve customer complaints and concerns.
- Provide coaching and mentoring to staff to improve job performance.
Requirements:
- Possess a degree in a related field, such as business administration or social work.
- Minimum 3 years of experience in a senior management role.
- Demonstrated ability to lead and manage a team.
- Familiarity with health and safety protocols and procedures.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
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