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Sales Representative

2 months ago

Buxton, Derbyshire, United Kingdom Breedon Group plc Full time
About the Role

We are seeking a highly motivated and customer-focused Internal Sales Representative to join our team at Breedon Group plc. As a key member of our sales team, you will play a pivotal role in driving the success of our concrete products.

Key Responsibilities
  • Provide exceptional customer service, answering calls promptly and ensuring top-notch service every time.
  • Manage and track all customer enquiries, ensuring every lead is followed up to a win or loss.
  • Create and price quotations quickly and accurately, always within agreed tolerances.
  • Add comprehensive notes to each enquiry, documenting all customer interactions and decisions.
  • Process and confirm order acknowledgments.
  • Impress the Commercial Manager with detailed weekly reports by 17:00 on Fridays, highlighting key sales data.
  • Swiftly raise and price enquiries as requested by the TSM, meeting all deadlines.
  • Spot opportunities to sell additional products and upsell with every enquiry.
  • Resolve invoice queries within 7 days, maintaining a flawless query log.
  • Log and address complaints promptly, collaborating with production and territory sales managers.
  • Proactively identify new customers, track declining ones, and uncover exciting new site opportunities.
  • Support the Distributions team by handling calls and enquiries, aiming for first-call resolution.
Requirements
  • Focus on the customer relationship – maintain good customer relations and actively build new ones.
  • Desire to succeed and build on customer base, upselling a range of products to ensure that Breedon succeeds and is the solution of choice for appropriate building projects.
  • Effective time management, adhering to administrative policies and procedures.
  • Attention to detail to ensure sales data produced is accurate.
About Us

Breedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation.

Benefits
  • A tailored, competitive salary
  • Company Pension Scheme
  • 25 days annual leave, plus bank holidays on top
  • Share Saver Scheme
  • Company Life Assurance Scheme
  • Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
  • Broad learning opportunities and career progression pathways.
How to Apply

Be Part of Something Bigger Join the Breedon Group team and contribute to a future that benefits our communities and the environment. Apply today and take the next step in your career with a company that values your passion, skills, and commitment.