Customer Success Facilitator

6 days ago


Bournemouth, Bournemouth, United Kingdom Paragon Skills Full time

We are seeking a Customer Success Facilitator to join our team at Paragon Skills. In this role, you will be responsible for ensuring that our learners and employers receive an exceptional customer experience throughout the pre-enrolment process.

Your key responsibilities will include:

  • Delivering high-quality customer service and support
  • Assisting with the self-registration process and checking educational certificates
  • Supporting learners with assisted learning needs and addressing any barriers to progression

We offer a competitive salary of £22,000-£24,000 per year, depending on experience, as well as 20 days annual leave and a holiday purchase scheme. If you are a results-driven and customer-focused individual with excellent communication skills, we would love to hear from you.



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