Front of House Leader

3 days ago


London, Greater London, United Kingdom AccorHotel Full time
About the Role

We are looking for a skilled Hotel Shift Leader to join our team at AccorHotel in London.

About the Job:

  • This is a full-time position, with no remote work options available.
  • The successful candidate will have excellent communication and interpersonal skills, as well as strong problem-solving abilities.
  • You will be responsible for participating in hotel organization and managing the Front of House and Food and Beverage Team.
  • You will focus on quality, ensuring guest satisfaction and loyalty by handling complaints and developing solutions based on guest feedback.

Key Qualifications:

  • You should be fluent in English, both written and spoken (and a second language would be an asset).
  • Excellent presentation and interpersonal skills are essential, as well as being a strong team player.
  • Customer service experience and strong problem-solving abilities are required, with the ability to lead by example.
  • You should be creative, innovative, dynamic, results-oriented, and self-motivated, with high organizational and planning skills.
  • Advanced knowledge of Fols/Opera Cloud is necessary.
  • You must be legally eligible to work in the UK.

Salary and Benefits:

We offer a competitive salary of £14.26 per hour, including bonus, and a range of benefits to support your career growth and well-being.



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