Business Strategy and Performance Director

3 weeks ago

Leatherhead, Surrey, United Kingdom Connect Plus Services Full time
Business Planning and Performance Manager

CPS Business Planning & Performance Manager

Role Purpose:

To set the overarching direction for CPS and hold Business Performance & Planning (BP&P) functions to account for delivery against this role:

  1. Define CPS Annual Business Plan: To address the evolving demands of the network, our clients (National Highways and Connect Plus) and our JV Parent Companies.
  2. Drive Performance: Holding functions to account and assure delivery against plan.
  3. Track, Analyse & Report Performance:

Financial Responsibilities:

  • CPS: Supporting BP&P Director in reporting on financial performance associated with Planning & Performance team.

Organisational:

CPS: Responsible for team performance and developing collaborative relationships across BP&P teams, A&NP and Asset Delivery teams, and developing excellent working relationships with all key stakeholders.

Key Responsibilities:

  1. Prepare and Regularly Review and Refine CPS Business Plan: Considering current challenges, future opportunities and evolving our customer and stakeholder needs.
  2. Guide the Business in Performance Management: Addressing issues promptly and efficiently.
  3. Holding Business Leaders Accountable: Closely monitoring performance and risk against our Strategic Business Objectives and contractual obligations.
  4. Collaborate with Senior Leaders: Elevating our performance levels and ensuring exceptional customer satisfaction.
  5. Foster a High-Performing Team: Dedicated to continuous improvement and meeting contract performance expectations.
  6. Experience in Business Strategy Planning: Performance management and budgetary setting in a critical infrastructure environment.
  7. Resilient and Flexible:
  8. Business and Politically Astute:
  9. Strong Planning and Organisation Skills: To deliver continuous improvement.

Behaviours:

  • Customer Focus: Dedicated to building trust and meeting the expectations and requirements of internal and external customers.

We are committed to promoting a diverse and inclusive community – a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds.

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