Front Office Hospitality Expert
3 days ago
BreakFree Cashel Street is an innovative hotel in Christchurch that opened with a bold vision: great design, intuitive technology, and exceptional service should be accessible to everyone.
Are you passionate about delivering outstanding guest experiences? Join our vibrant Front Office Team as a Front Office Hospitality Expert and build your career with Accor.
As our next team member, you will:
- Deliver exceptional service from check-in to check-out and beyond
- Be the first point of contact for guests and visitors, showcasing your warm hospitality skills
- Take on various front office tasks, ensuring every day is different, from selling hotel facilities to handling reservations and maintaining guest accounts
- Provide local information to guests and visitors, sharing your extensive knowledge of neighborhood attractions and amenities
What we are looking for:
- The ability to work under pressure, multitask, and think critically to resolve issues promptly
- Strong communication skills and pride in personal presentation
- A genuine passion for customer service and a commitment to making both colleagues and guests smile
- A positive attitude and energy that you bring to every shift
We estimate this role's salary to be around $NZ 55,000 - $65,000 per annum, depending on experience. This figure is based on industry standards for similar roles in Christchurch.
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