Hotel Front Office Manager
5 days ago
THE NICI, a luxury hotel in Bournemouth, continues to grow at pace and is looking for exceptional talent to join its team.
Situated on the South Coast, THE NICI has transformed Bournemouth's accommodation landscape with 84 luxury bedrooms, many with spectacular sea views, garden hot tub suites, a buzzing restaurant and bar, outdoor terrace and indoor cinema, as well as inspiring meeting and events spaces.
About the RoleWe have an exciting opportunity for a Hotel Front Office Manager to ensure every guest receives the ultimate in customer service.
The successful candidate will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting.
A minimum of 3 years' Front Office experience is required at Supervisory level or higher.
What We Offer- Excellent progression opportunities within the NICI Hotels Group
- Individual and bespoke career and progression pathways
- Competitive salary: £40,000 - £60,000 per annum
- Unique on-the-job training and development with an opportunity for internal promotions within any of our properties
- Hotel stay and Food and Beverage discounts across the NICI Hotels Group
- Access to an exciting benefits and discount platform
- Employee Assistance Program
- Stylish, seasonal boutique uniform specially designed for NICI Hotels
- Meals included whilst on duty
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