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Property Transfer Coordinator

2 months ago

New Milton, Hampshire, United Kingdom FirstPort Full time
About the Role

We are seeking a highly organized and communicative Property Transfer Administrator to join our team at Mainstay. As a key member of our Property Transfer team, you will play a vital role in supporting our residents and colleagues across the wider business.

Key Responsibilities
  • Coordinate conveyancing transactions, ensuring seamless communication with residents, legal representatives, and internal stakeholders.
  • Utilize multiple systems and platforms to gather information and resolve queries efficiently.
  • Work collaboratively with the Property Transfer or Consents Team Leader to achieve departmental KPIs.
  • Develop a clear understanding of the conveyancing process and prepare documents as part of the process with training.
  • Provide exceptional customer service, responding to queries and complaints in a timely and professional manner.
About You

We are looking for an individual with excellent communication and organizational skills, who is motivated to work in a fast-paced environment. You will be able to multitask, prioritize tasks, and adapt to changing business needs.

Key skills and qualifications include:

  • Experience in a customer-facing role, with a high degree of organization and excellent communication skills.
  • Motivation to work to deadlines as part of a team, with a positive attitude and problem-solving skills.
  • Attention to detail, with excellent spelling, punctuation, and grammar.
  • Ability to work at pace using a computer without affecting accuracy.
  • Keen to learn new processes and happy to ask for support when needed.
  • Ability to multitask and adapt to changing task lists.
  • Customer-centric approach, with a passion for supporting customers with queries and complaints.
About Us

Mainstay is a professional service organization delivering business expertise and service across the property industry. We help clients of all shapes and sizes, including property developers, commercial organizations, freeholds landlords, and more.

What We Offer

We offer competitive salaries and a range of benefit packages, including exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health.