Financial Services Specialist
3 weeks ago
Job Summary
We are seeking a skilled and professional Financial Customer Service Advisor to join our team at Page Personnel Finance. In this exciting role, you will be responsible for providing exceptional customer service in the property sector, focusing on financial queries and concerns.
About the Role
- Respond to customer enquiries related to their financial concerns in a timely and professional manner.
- Resolve customer complaints and escalate issues where necessary.
- Maintain accurate records of customer interactions.
- Help customers understand financial aspects of the property sector.
- Work closely with the finance team to stay updated on the latest policies and procedures.
- Participate in training and development activities to enhance job knowledge.
- Ensure customer satisfaction and provide professional customer support.
- Communicate and coordinate with colleagues as necessary.
About the Ideal Candidate
- A strong understanding of customer service principles and practices.
- Knowledge of financial aspects in the property sector.
- Excellent communication skills, both written and verbal.
- Ability to handle stressful situations and work well under pressure.
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