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Customer Service Representative

2 months ago

Sheffield, Sheffield, United Kingdom Ikea Full time
Customer Services Assistant

We are seeking a highly motivated and customer-focused individual to join our Customer Services team as a Customer Services Assistant. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Assist with daily store operations, including opening and closing procedures, and maintaining a clean and organized store environment.
  • Participate in ongoing training and development to enhance customer service skills and product knowledge.
What We Offer:
  • A competitive hourly rate and opportunities for career advancement.
  • A dynamic and supportive work environment with a team of passionate and dedicated colleagues.
  • Access to exclusive discounts and benefits, including a staff restaurant and on-site parking.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A positive and customer-focused attitude, with a passion for delivering exceptional service.
  • Ability to work flexible hours, including evenings and weekends, as required.
  • Basic computer skills and proficiency in using point-of-sale systems.