Senior Casino Operations Manager

16 hours ago


Nottingham, Nottingham, United Kingdom Grosvenor Casinos Limited Full time

Casino Manager

Grosvenor Casino, Nottingham is seeking a highly experienced Casino Manager to lead our Food and Beverage Team.

About the Role:

The successful candidate will be responsible for leading by example, ensuring all departments are adequately resourced within budget and providing excellent customer service at all times.

Key Responsibilities:

  • Leadership and Team Management: Assist in the training and development of new team members, as well as existing staff through regular reviews and appraisals.
  • Performance Monitoring: Support the Food and Beverage Manager in reviewing performance, monitoring progress and escalating any concerns to the Management Team.
  • Innovation and Business Development: Collaborate with the Management Team to promote new business initiatives and suggest innovative ideas to achieve objectives.
  • Customer Service and Experience: Maintain a high level of product knowledge and be aware of daily, weekly and monthly targets to ensure the Food and Beverage Team is working towards achieving these.
  • Compliance and Regulatory: Promote the customer reward scheme and uphold the company's commitment to responsible gambling practices.

Accountabilities:

  • Financial Management: Ensure accurate handling of monies and electronic point of sale responsibilities.
  • Product Knowledge and Equipment Familiarity: Maintain required levels of product knowledge and equipment familiarity.
  • Inventory Management: Monitor stock replenishment and report any issues to the Management Team.
  • Sanitation and Food Safety: Comply with relevant legislation and regulatory provisions regarding sanitation and food safety.
  • Responsible Drinking Practices: Foster an environment that promotes responsible drinking practices.

Requirements:

  • Candidate Profile: Passion for delivering exceptional customer service.
  • Working Knowledge: Working knowledge of food and beverages within a similar environment.
  • Leadership Experience: Experience of leading a team and knowledge of Company training (Service That Sells, Perfect Serve etc.).

Estimated Salary Range: £40,000 - £55,000 per annum



  • Nottingham, Nottingham, United Kingdom Grosvenor Casinos Limited Full time

    Job Title: Casino ManagerGrosvenor Casinos Limited is seeking a talented and experienced Casino Manager to join our team in Nottingham.About the Job:This exciting opportunity involves leading our Food and Beverage Team, promoting exceptional customer service and driving business growth.Key Responsibilities:Team Leadership: Manage and develop a...


  • Nottingham, Nottingham, United Kingdom Grosvenor Casinos Limited Full time

    Job Summary:Grosvenor Casinos Limited is seeking a highly skilled and motivated Casino Manager to lead our Food and Beverage Team in Nottingham.About the Role:This challenging and rewarding opportunity involves managing a high-performing team, promoting exceptional customer service, and driving business growth.Key Responsibilities:Operational Excellence:...


  • Nottingham, Nottingham, United Kingdom The Rank Group Full time

    At Grosvenor Casino, Nottingham NG1 6HS, we are committed to providing an exceptional gaming and leisure experience for our customers. As the leading casino operator in the UK, we have a reputation for delivering top-notch entertainment and service.We are seeking an experienced Service Excellence Host to join our Bar, Restaurant & Waiting team. The ideal...


  • Nottingham, Nottingham, United Kingdom Grosvenor Casinos Limited Full time

    Job OverviewGrosvenor Casinos Limited is seeking a dedicated Team Leader to oversee the delivery of exceptional food and beverage services in a fast-paced nighttime environment. As a key member of our team, you will be responsible for leading a group of staff to ensure seamless service delivery that exceeds customer expectations.Salary and BenefitsWe offer a...


  • Nottingham, Nottingham, United Kingdom VERA Security, Inc. Full time

    Grosvenor is the leading Casino operator in the UK, offering a premier gaming and leisure experience with a focus on safer gambling.Job OverviewThe successful candidate will lead the Food and Beverage Team, ensuring exceptional customer service and promoting new business initiatives.Key ResponsibilitiesLead the Food and Beverage Team, fostering a positive...


  • Nottingham, Nottingham, United Kingdom Grafton Recruitment Full time

    **Grafton Recruitment** is working with a global manufacturing business based in the East Midlands.We are seeking a highly experienced Senior Operations Manager to join our client's senior management team.The ideal candidate will have experience in senior management roles, with a strong background in sales and business development.Key responsibilities...


  • Nottingham, Nottingham, United Kingdom Apcoa Parking UK Full time

    Job Title: Senior Operations ManagerWe are seeking an experienced Senior Operations Manager to play a vital part in all client communications by identifying, establishing, and maintaining positive business relationships. As a key member of our team, you will ensure operational standards are being achieved and adhered to in line with our individual clients'...


  • Nottingham, Nottingham, United Kingdom Staffline Operations Full time £12

    Are you a skilled Chef looking for a challenging role in a fast-paced bakery environment? Staffline Operations is seeking an experienced Senior Pastry Executive to join our team at our Nottingham bakery site.Salary: £12 per hour, with opportunities for overtimeAbout the Role:We are looking for a highly motivated and organized individual to work as part of...


  • Nottingham, Nottingham, United Kingdom ZENITH COSMETIC CLINICS LIMITED Full time

    Job Title: Senior Dental Operations ManagerWe are seeking a highly skilled Senior Dental Operations Manager to join our team at ZENITH COSMETIC CLINICS LIMITED. The ideal candidate will have a strong background in dental business development and practice management.About the Role:This is an exciting opportunity for a motivated and experienced professional to...


  • Nottingham, Nottingham, United Kingdom Rubix Full time

    Role OverviewWe are seeking a highly skilled Senior Operations Manager to lead our manufacturing operations in the Nottingham area. This is an excellent opportunity for a seasoned professional to join Rubix and contribute to our continued growth.


  • Nottingham, Nottingham, United Kingdom Magnit Full time

    About the JobWe're seeking a highly experienced Senior Manager, Finance and Operations to join our team. As a key member of our Senior Management team, you will play a critical role in driving our business forward and ensuring the continued smooth operation of our existing functions.The ideal candidate will have extensive experience in Financial Operations,...


  • Nottingham, Nottingham, United Kingdom Nacro Full time

    Nacro is a national Social Justice Charity with over 50 years of experience in changing lives, building stronger communities, and working towards reducing crime.The Community Accommodation Support service (CAS) allows Courts to make greater use of bail by providing accommodation in the community with support for adult defendants who could not otherwise be...


  • Nottingham, Nottingham, United Kingdom Clarkehousecare Full time

    We are seeking an experienced Senior Care Operations Manager to join our team at Clarkehousecare.Key ResponsibilitiesMonitor service user medication, checking paperwork & updating details accordingly.Keep on top of staff training, ensuring they are up to date with online training & manual handling.Conduct spot checks on the care staff to ensure they are...


  • Nottingham, Nottingham, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleRise Technical Recruitment Limited is seeking a highly skilled and experienced Senior Engineering Operations Manager to lead our workshop and team of Service Engineers.This is a challenging and varied role that will require strong leadership skills, technical knowledge, and experience in managing teams and projects.


  • Nottingham, Nottingham, United Kingdom Diaverum Full time

    At Diaverum, we are seeking an experienced and dedicated Senior Renal Operations Manager to join our Nottingham clinic. This pivotal role will be responsible for overseeing the daily operations of the clinic, ensuring high standards of patient care and clinical outcomes.Job Responsibilities:Manage and coordinate clinic operations to optimize efficiency and...


  • Nottingham, Nottingham, United Kingdom Trelleborg Industrial Solutions - Engineered CoatedFabrics Full time

    Trelleborg Industrial Solutions - Engineered CoatedFabrics is a world leader in engineered polymer solutions for almost every industry on the planet.We are looking for a highly skilled and motivated Senior Financial Operations Manager to bring strategic insight and financial expertise to our organization.As a key member of our finance team, you will lead the...


  • Nottingham, Nottingham, United Kingdom Hovis Ltd Full time

    Job Title: Senior Engineering Operations ManagerAbout the Role:We are seeking an experienced and skilled Senior Engineering Operations Manager to lead our engineering department at Hovis Ltd in Nottingham. The successful candidate will play a key role in driving best-in-class standards within the engineering department, ensuring seamless collaboration...

  • Night Team Supervisor

    4 weeks ago


    Nottingham, Nottingham, United Kingdom Grosvenor Casinos Full time

    Job OverviewGrosvenor Casinos, a leading gaming and leisure operator in the UK, seeks an exceptional Night Team Leader to join our Nottingham venue. This exciting role offers the opportunity to develop your skills and contribute to delivering an unparalleled customer experience.


  • Nottingham, Nottingham, United Kingdom VERA Security, Inc. Full time

    Job OverviewWe are seeking an experienced Food and Beverage Team Supervisor to join our team at Grosvenor Casino Nottingham. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of food and beverage services that meet and exceed customer expectations.

  • Senior Manager

    3 weeks ago


    Nottingham, Nottingham, United Kingdom Ventro - Fire Compliance Full time

    **Job Overview**Ventro Ltd is an exciting group of companies focused on fire-safety services and net zero retrofit.We are looking for a Senior Manager - Operations to lead a team of Project Managers and drive their performance forward.Salary: £70,000 - £90,000 per annum Key Responsibilities:Report to the Divisional Director of your area and have a dotted...