Training Operations Coordinator

4 weeks ago

Ilford, Greater London, United Kingdom Barnardos Full time

About the Role

The Training Admin Assistant will play a vital role in supporting the smooth running of the CSA Centre's training and consultancy offer. This includes supporting the day-to-day operation of the CSA Centre's training and consultancy programme, delivered by a mix of CSA Centre staff and external trainers to a range of professionals across all agencies working with children and young people.

Key Responsibilities

  • Working with the wider CSA Centre team to ensure all training content is kept up to date with the latest research and practice insights published by the CSA Centre;
  • Liaising regularly with our pool of internal and external trainers, including ensuring they have access to the latest training materials and managing attendee lists ahead of training sessions;
  • Supporting the induction, training and management of all CSA Centre trainers, and maintaining accurate records on the required system(s);
  • Liaising with the CSA Centre's research and evaluation team to ensure that all training courses have dedicated feedback surveys, and ensuring that training slides include up to date links to the relevant surveys;
  • Assisting with producing reports on training programme output and performance for internal and external audiences, as required.
  • Setting up training courses on MS Teams (where training is delivered virtually) or, in some cases, via Eventbrite / Ticket Tailor, and ensuring all participants and trainers have the relevant links for the training they are attending or delivering;
  • Managing the circulation of pre- and post-training materials to participants, including calendar invites and certificates of attendance.

About Us

The CSA Centre has sought to improve the understanding of and response to child sexual abuse since its founding in 2017. Funded by the Home Office and hosted by Barnardo's, our team collates and analyses existing research, policy, practice, and the experiences of survivors, to allow us to fill the gaps with new research, insights and analysis. With a multi-disciplinary team, we then use that evidence and insight to develop new approaches and apply learning in practice through training and resources.

Working Arrangements

We are a friendly team, with a strong culture of staff support and a commitment to well-being. We believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements. The role is home based with only occasional travel required, usually to London.

Benefits

We offer a range of benefits, including 26 days annual leave plus bank holidays, increasing after 5 years service, and access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. We also offer a host of family friendly leave options, including company Maternity Paternity and Adoption pay, and service related sick pay from day 1.

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