Bowling Centre Operations Manager

4 weeks ago


Oxford, Oxfordshire, United Kingdom Flow Sports Personnel Ltd Full time

About the Role:

We are seeking a highly motivated and ambitious Assistant Manager to join our team at Flow Sports Personnel Ltd. As an Assistant Manager, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.

The role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.

Within our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house.

Key Responsibilities:

  • Coaching and mentoring the team on shift
  • Ensuring the centre is a safe and fun environment for customers
  • Supporting the General Manager with back of house duties
  • Running an exceptional operation front of house
  • Delivering financial targets and service standards

Requirements:

  • A minimum of twelve months' management experience in a fast-paced, customer-facing environment ideally within the leisure, hospitality, or retail industry
  • Passion for customer service
  • Evidence of inspiring and developing large teams
  • Willingness to work nights and weekends
  • Ambition for success

About Us:

Flow Sports Personnel Ltd is a dynamic and exciting business with a strong focus on customer service and team development. We offer a supportive and collaborative work environment, with opportunities for career growth and development.


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