Senior Customer Support Representative
4 hours ago
We are seeking a highly motivated and experienced Customer Service Executive to join our team at IPA Supplies. As a key member of our customer-facing department, you will play a vital role in driving sales growth and delivering exceptional customer service.
Job Summary:
- Take ownership of client orders across various supply areas
- Update client record files on the CRM system
- Provide exceptional customer service via telephone
Responsibilities and Expectations:
- Taking client orders accurately and efficiently
- Ensuring clients receive the best possible service
- Utilizing your experience in a Customer Care setting to drive sales growth
Working Conditions:
- Monday to Friday, 9:30am to 5pm (semi-flexible)
- 23 days annual leave
- Opportunities for career development
Requirements:
- Determinant and tenacious individual with strong communication skills
- Experience in a Customer Care setting
- Driving license required
- Availability to work Monday to Friday with some flexibility on start time
Estimated Salary: £28,000 - £38,000 per annum (dependent on experience)
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