Contract Benefits Officer

3 weeks ago


Derby, Derby, United Kingdom Derby City Council Full time

**Job Summary:**

Derby City Council is seeking a Full Time Benefits Coordinator to join our Housing Benefit team. This exciting opportunity offers a competitive salary of £24,790 - £25,183 per annum and a comprehensive benefits package.

As a key member of our team, you will be responsible for managing and maintaining accurate records and databases, using your analytical and problem-solving skills to create complex spreadsheets and reports.

You will work closely with colleagues to achieve team objectives, improving processes and contributing to the success of our organization. This is a fantastic opportunity to develop your skills and expertise while making a positive impact on the community.

Key Responsibilities:

  1. Update and maintain computer-based software applications/databases, ensuring accuracy and efficiency.
  2. Analyze data and create detailed reports, utilizing your knowledge of Microsoft Office, particularly Excel.
  3. Deal with customer inquiries and complaints in a professional and courteous manner.
  4. Collaborate with colleagues to achieve team objectives and improve processes.
  5. Participate in ongoing training and development programs to enhance your skills and expertise.

What We Offer:

  • A competitive salary of £24,790 - £25,183 per annum.
  • Comprehensive training and development opportunities.
  • Flexible working arrangements, including hybrid working.
  • A supportive and inclusive work environment.
  • The chance to contribute to the success of our organization and make a positive impact on the community.


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