Transformation Leader

5 days ago


St Albans, Hertfordshire, United Kingdom Stott and May Full time
About the Role

We are seeking a highly skilled Transformation Leader to join our team at Stott and May. As a key member of our organization, you will be responsible for leading high-impact projects from concept to completion, ensuring stellar outcomes.

Key Responsibilities:

  • Project Delivery:
    • Lead complex projects that deliver real impact and exceed customer expectations.
    • Collaborate with internal and client teams to shape innovative project strategies.
    • Develop and standardize project approaches across a variety of clients.
  • Stakeholder Management & Communication:
    • Cultivate and manage key customer relationships, ensuring clear communication at all levels.
    • Influence and guide customer teams, including senior leadership, to align with project goals.
    • Navigate and maintain positive relationships in challenging, cross-cultural environments.
  • Financial & Contract Management:
    • Serve as the primary contact for all financial and contractual matters.
    • Ensure all project deliverables meet contractual obligations while managing budgets effectively.
    • Oversee financial aspects, from invoice approvals to comprehensive financial reporting.

Qualifications & Competencies:

  • Minimum of 5 years in a delivery-focused role within a complex retail environment (e.g., Project/Programme Manager).
  • Deep understanding of retail operations, preferably with POS systems experience.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Proven leadership skills with experience managing and mentoring cross-functional teams.
  • Outstanding stakeholder management expertise.

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