Customer Service Representative
2 months ago
We are seeking a skilled Customer Advisor to join our busy team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for customers, resolving a variety of enquiries across multiple channels, including phone, email, and social media.
Key Responsibilities:- Resolve customer enquiries in a timely and professional manner
- Use bespoke systems to manage customer contacts and process payments
- Signpost customers and colleagues to relevant information and services
- Manage room bookings and visitor systems
- Excellent communication and customer service skills
- Good literacy skills and ability to work with IT systems
- Minimum of 4 GCSEs or equivalent
- Customer service experience and knowledge of telephony systems and CRM systems
The postholder will be required to work afternoons and will be primarily based in our help centres. However, you may be asked to work from our contact centre. The role will involve working early/late shifts, some weekends, and bank holidays.
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Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Service Representative **About the Role** We are seeking a Customer Service Representative to join our team at the Isle of Wight Council. As a Customer Service Representative, you will be the first point of contact for customers, resolving a variety of enquiries across multiple channels, including phone, email, and social media. **Key...
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Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Service Representative **About the Role** We are seeking a Customer Service Representative to join our team at the Isle of Wight Council. As a Customer Service Representative, you will be the first point of contact for customers, resolving a variety of enquiries across multiple channels, including phone, email, and social media. **Key...
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Customer Service Representative
3 weeks ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAre you passionate about delivering exceptional customer service? Do you have a strong desire to assist people and provide solutions to their queries? We are seeking a Customer Service Representative to join our Contact Centre team.Key Responsibilities: Respond to customer enquiries via phone, email, and social media Resolve customer complaints and issues in...
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Customer Service Representative
1 month ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Advisor RoleWe are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for customers, providing excellent customer service and resolving enquiries across various channels.Key Responsibilities:Provide exceptional customer service and resolve enquiries in a...
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Customer Service Representative
1 month ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Advisor RoleWe are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for customers, providing excellent customer service and resolving enquiries across various channels.Key Responsibilities:Provide exceptional customer service and resolve enquiries in a...
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Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for a variety of enquiries, providing excellent customer service and resolving issues in a timely and professional manner.Key Responsibilities:Resolve customer enquiries across multiple...
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Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for a variety of enquiries, providing excellent customer service and resolving issues in a timely and professional manner.Key Responsibilities:Resolve customer enquiries across multiple...
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Customer Service Representative
4 weeks ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a Customer Advisor to join our busy team in the Contact Centre. As a Customer Advisor, you will be the first point of contact for a variety of enquiries across phone, email, and social media channels.Key Responsibilities:Resolve customer enquiries at the first point of contactUse bespoke systems to manage customer contacts and...
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Customer Service Representative
4 weeks ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a Customer Advisor to join our busy team in the Contact Centre. As a Customer Advisor, you will be the first point of contact for a variety of enquiries across phone, email, and social media channels.Key Responsibilities:Resolve customer enquiries at the first point of contactUse bespoke systems to manage customer contacts and...
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Customer Service Representative
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Technical Sales Representative
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Customer Experience Advisor
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Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeJob Summary:We are seeking a highly skilled and enthusiastic Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional customer service and resolving a variety of enquiries across multiple channels.Key Responsibilities:Provide excellent customer...
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Customer Experience Advisor
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeJob Summary:We are seeking a highly skilled and enthusiastic Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional customer service and resolving a variety of enquiries across multiple channels.Key Responsibilities:Provide excellent customer...
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Technical Sales Professional
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Professional Property Services Coordinator
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Technical Sales Specialist
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