Customer Service Representative
1 month ago
We are seeking a skilled Customer Advisor to join our busy team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for customers, resolving a variety of enquiries across multiple channels, including phone, email, and social media.
Key Responsibilities:- Resolve customer enquiries in a timely and professional manner
- Use bespoke systems to manage customer contacts and process payments
- Signpost customers and colleagues to relevant information and services
- Manage room bookings and visitor systems
- Excellent communication and customer service skills
- Good literacy skills and ability to work with IT systems
- Minimum of 4 GCSEs or equivalent
- Customer service experience and knowledge of telephony systems and CRM systems
The postholder will be required to work afternoons and will be primarily based in our help centres. However, you may be asked to work from our contact centre. The role will involve working early/late shifts, some weekends, and bank holidays.
-
Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Service Representative **About the Role** We are seeking a Customer Service Representative to join our team at the Isle of Wight Council. As a Customer Service Representative, you will be the first point of contact for customers, resolving a variety of enquiries across multiple channels, including phone, email, and social media. **Key...
-
Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Service Representative **About the Role** We are seeking a Customer Service Representative to join our team at the Isle of Wight Council. As a Customer Service Representative, you will be the first point of contact for customers, resolving a variety of enquiries across multiple channels, including phone, email, and social media. **Key...
-
Customer Service Representative
2 weeks ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAre you passionate about delivering exceptional customer service? Do you have a strong desire to assist people and provide solutions to their queries? We are seeking a Customer Service Representative to join our Contact Centre team.Key Responsibilities: Respond to customer enquiries via phone, email, and social media Resolve customer complaints and issues in...
-
Customer Service Representative
1 month ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Advisor RoleWe are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for customers, providing excellent customer service and resolving enquiries across various channels.Key Responsibilities:Provide exceptional customer service and resolve enquiries in a...
-
Customer Service Representative
1 month ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeCustomer Advisor RoleWe are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for customers, providing excellent customer service and resolving enquiries across various channels.Key Responsibilities:Provide exceptional customer service and resolve enquiries in a...
-
Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for a variety of enquiries, providing excellent customer service and resolving issues in a timely and professional manner.Key Responsibilities:Resolve customer enquiries across multiple...
-
Customer Service Representative
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a skilled Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for a variety of enquiries, providing excellent customer service and resolving issues in a timely and professional manner.Key Responsibilities:Resolve customer enquiries across multiple...
-
Customer Service Representative
3 weeks ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a Customer Advisor to join our busy team in the Contact Centre. As a Customer Advisor, you will be the first point of contact for a variety of enquiries across phone, email, and social media channels.Key Responsibilities:Resolve customer enquiries at the first point of contactUse bespoke systems to manage customer contacts and...
-
Customer Service Representative
3 weeks ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeAbout the Role:We are seeking a Customer Advisor to join our busy team in the Contact Centre. As a Customer Advisor, you will be the first point of contact for a variety of enquiries across phone, email, and social media channels.Key Responsibilities:Resolve customer enquiries at the first point of contactUse bespoke systems to manage customer contacts and...
-
Customer Service Representative
1 week ago
Ryde, Isle of Wight, United Kingdom BT Group Full timeKey Responsibilities:As a Retail Advisor at BT Group, you will be the face of our brand, responsible for providing exceptional customer service and sales support to our customers.What You'll Do:Provide personalized service to customers, understanding their needs and preferences.Offer tailored solutions to customers, ensuring they find the right products and...
-
Technical Sales Representative
1 week ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Jobs Recruitment Full timeWe are seeking a dynamic and ambitious Technical Sales Representative to join our team on the Isle of Wight. This is an exciting opportunity to work with a locally founded and well-established global business that values professionalism, motivation, and experience.With a strong focus on developing high-quality, British-made products and software solutions,...
-
Customer Experience Advisor
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeJob Summary:We are seeking a highly skilled and enthusiastic Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional customer service and resolving a variety of enquiries across multiple channels.Key Responsibilities:Provide excellent customer...
-
Customer Experience Advisor
2 months ago
Ryde, Isle of Wight, United Kingdom Isle of Wight Council Full timeJob Summary:We are seeking a highly skilled and enthusiastic Customer Advisor to join our team at the Isle of Wight Council. As a Customer Advisor, you will be the first point of contact for our customers, providing exceptional customer service and resolving a variety of enquiries across multiple channels.Key Responsibilities:Provide excellent customer...
-
Technical Sales Professional
2 weeks ago
Ryde, Isle of Wight, United Kingdom isleofwightjobs - Jobboard Full timeUnlock Your Potential as a Technical Sales RepresentativeWe are seeking a dynamic and ambitious Technical Sales Representative to join our team on the Isle of Wight. As a key member of our sales team, you will play a crucial role in driving business growth and developing strong relationships with our clients.Key Responsibilities:Identify and engage potential...
-
Postperson with Driving
1 week ago
Ryde, Isle of Wight, United Kingdom Royal Mail Group Full timeDelivery Postie with DrivingAs a Delivery Postie with Driving, you will be responsible for delivering mail and packages to customers across the UK. This is a physically demanding role that requires you to be on your feet for long periods and work in all weather conditions.About You• You will be an upbeat, independent, and self-motivated individual who is...
-
Technical Sales Specialist
2 weeks ago
Ryde, Isle of Wight, United Kingdom isleofwightjobs - Jobboard Full timeWe are seeking a skilled Technical Sales Representative to join our team on the Isle of Wight. As a key member of our sales team, you will be responsible for identifying and engaging potential clients in sectors such as maritime, renewable energy, and industrial markets.Key responsibilities include providing pre-sales and post-sales technical support,...
-
Postperson with Driving
2 weeks ago
Ryde, Isle of Wight, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a skilled and motivated Postperson with Driving to join our team at Royal Mail Group. As a Postperson with Driving, you will be responsible for delivering mail and packages to customers across the region.Key ResponsibilitiesDeliver mail and packages to customers in a timely and efficient mannerOperate a vehicle safely and...
-
Postperson with Driving
2 weeks ago
Ryde, Isle of Wight, United Kingdom Royal Mail Group Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Postperson with Driving. As a key member of our delivery team, you will be responsible for delivering mail and packages to customers across the region.Key ResponsibilitiesDeliver mail and packages to customers in a timely and efficient mannerOperate a vehicle...
-
Kitchen Team Leader
4 weeks ago
Ryde, Isle of Wight, United Kingdom Greene King Full timeKitchen Team Leader Job Description **About the Role** As a Kitchen Team Leader at Greene King, you will be responsible for leading a team of kitchen staff to deliver exceptional food quality and service to our customers. You will be a role model for the team, maintaining high standards and ensuring every customer receives the perfect plate. **Key...
-
Kitchen Team Leader
4 weeks ago
Ryde, Isle of Wight, United Kingdom Greene King Full timeKitchen Team Leader Job Description **About the Role** As a Kitchen Team Leader at Greene King, you will be responsible for leading a team of kitchen staff to deliver exceptional food quality and service to our customers. You will be a role model for the team, maintaining high standards and ensuring every customer receives the perfect plate. **Key...